Career Opportunities

The William George Agency is one of the larger providers of services for young adults in Upstate New York, and one of the oldest nationwide. We actively seek diverse staff members committed to our Agency’s Mission, Vision, and Values who Care First about young people and their families. We offer competitive salaries, a comprehensive benefits package, an Employee Assistance Program, a diverse work environment, opportunities for career advancement and personal growth.   Our Youth Care Specialists have a choice of three schedule options:  Sunday through Wednesday, Wednesday through Saturday or Overnights!  For more information, please call our Human Resources Department at 607.844.6239.

We will call to schedule interviews within two business days.

Online Employment Application > Online Internship Application >

 

Current Positions Available

MINIMUM QUALIFICATIONS      

  • Bachelors Degree (copy required upon initial hire date)
  • Teaching Experience
  • Valid New York State Drivers License (copy required upon initial hire date)
  • Yearly Physical (required within 1 month after initial hire date)

PREFERRED QUALIFICATIONS

  • Experience working with youth in a residential treatment setting
  • Experience with ILS Curriculum
  • Experience in case management
  • Computer/Keyboarding skills
  • Organizational Skills

HOURS                                             

  • 40 Hours per week
  • Must be flexible to meet the needs of the program

OBJECTIVE OF POSITION   

  1. To engage youth in Independent Living Skills Program (ILSP) activities in group and individual settings.
  2. To document Independent Living Skills Program (ILSP) activities in both NYS Connections and Welligent Systems as well as other Agency protocols.
  3. To ensure compliance with New York State Independent Living Skills mandates.

DUTIES AND RESPONSIBILITIES

  1. Manage caseload activities such as:
    1. Youth Assessments
    2. Requesting vital documents for youth
    3. Requesting credit report information for youth
    4. Facilitating both individual and group sessions related to ILSP activities
  2. Assist in the tracking of ongoing ILSP activity on campus with ILSP Team.
  3. Maintain records of all ILSP related services that are administered to residents.
  4. Maintain data collection for individual caseload of information needed and update information as and when needed.
  5. Communicate professionally with other Agencies and Local Department of Social Services Staff.
  6. Assist Cottage Management Teams in ILSP documentation.
  7. Create and update ILS information in service plans and attend service plan meetings to discuss ILSP progress.
  8. Create a portfolio of ILSP information with each youth in respective caseload.
  9. Update ILSP information in Discharge Summary Documents for each youth in respective caseload.
  10. Take residents on ILSP field trips.
  11. Assist in arrangment of youth to receive ILS training both on and off campus as available.
  12. Establish a weekly schedule to encompas ILS groups as well as ILS commitments.
  13. Be aware of the developing changes in The William George Agency ILS program to insure compliance with New York State Independent Living Skills mandates.
  14. Perform other duties as assigned by the ILS Supervisor and/or the Director of Residential Services.
  15. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  16. To adhere to all rules, regulations, policies and philosophy of The William George Agency and The Office of Children and Family Services.

DEPARTMENT                                 

Residential Services

SUPERVISED BY                            

ILS Supervisor

MINIMUM QUALIFICATIONS      

  • Masters Degree, preferably in Social Work, Human Services or Counseling or
  • Bachelors Degree and 3-5 years of direct experience working with youth in a counseling position (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Yearly Physical (required within one month after initial hire date)

PREFERRED QUALIFICATIONS   

  • Masters Degree in Social Work
  • Previous experience in working with critically disturbed adolescents

HOURS                                        

  • 40 hours per week
  • Must be flexible to meet the needs of the program

DUTIES AND RESPONSIBILITIES

  1. Responsible for the development of an individual treatment plan for each resident and family, implementation of the treatment plan and subsequent transfer and discharge planning along with appropriate continuing care recommendations.
  2. Maintain up-to-date and accurate information on each resident in the statewide Connections system, including progress notes, incidences of family contact, resident contact individual, and group counseling, etc. as required by New York State Office of Children and Family Services.
  3. Provide individual, group and family counseling to residents and their families as well as coordinate appropriate family/resource visitation in conjunction with the Cottage Manager and Youth Care Specialists.
  4. During weekly Cottage Team Meetings, provide in-service training to educate and guide Youth Care Specialists in treatment interventions and supervise such service in consultation with the Residential Program Department Head.
  5. Prepare clinical reports for legal hearings and document any legal activity in Connections.
  6. Chair treatment team meetings in conjunction with the Residential Services Department Head. 
  7. Provide administrative oversight of the cottage’s physical plant and programming.
  8. Attend all meetings and training as requested by the Director of Residential Services, Residential Services Department Head, and Human Resources Department.
  9. Assist the Director of Residential Services in other delegated functions.
  10. Assist the Admissions Department with the intake process.
  11. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  12. Adhere to the treatment philosophy of The William George Agency and the rules, requirements, and regulations of the New York State Office of Family and Children Services.

DEPARTMENT

Residential Services

SUPERVISED BY                  

Residential Services Department Head

MINIMUM QUALIFICATIONS

  • High School Diploma or equivalent (copy required upon hire date)
  • Valid NYS Driver’s License (copy required upon hire date)
  • Yearly Physical (required within 1 month after hire date)

HOURS                                              

  • A-Shift or B-Shift schedule – identical to the AOD

OBJECTIVES OF POSITION

  1. To help create and maintain a healthful, safe and therapeutic environment for children in all cottages on campus during duty hours.
  2. To assist staff on duty in implementing each child’s individual treatment goals.
  3. To provide positive role models for children in the care of the Agency.
  4. To provide positive role models and leadership for child care staff in the employ of the Agency.
  5. To ensure that the basic psychological needs of the children for nurturance, structure, and counseling are met.

DUTIES AND RESPONSIBILITIES

  1. Assist the AOD in the day to day operations of the Agency’s residential campus.
  2. Assist the AOD with the supervision of Support Staff and Youth Care Specialists.
  3. Conduct Cottage walk throughs, direct and guide support staff.
  4. Respond to crisis situations, makes oral and written reports of all unusual occurrences or accidents happening during the shift.
  5. Will assume the duties of AOD in that person’s absence.
  6. Performs other duties as directed by the AOD.

POSITION LEVEL                 

Reports to Administrator on Duty

MINIMUM QUALIFICATIONS  

  • Masters Degree (copy required upon initial hire date)
  • Direct experience working with youth in a counseling position
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Yearly Physical (required within one month after initial hire date)

PREFERRED QUALIFICATIONS  

  • Licensed Masters Degree in Social Work
  • Previous experience in working with critically disturbed adolescents

HOURS                                         

  • 40 hours per week
  • Must be flexible to meet the needs of the program

POSITION OBJECTIVE

Under the supervision of the RTA Program Director, effectively provide clinical therapeutic services to the RTA youth with the goal of family reunification and positive reintegration back into their home communities.

DUTIES AND RESPONSIBILITIES

  1. Responsible for the provision of intensive individual, group and family therapy and treatment planning services for male at-risk youth in the RTA program. 
  2. Responsible for identifying potential mental health and substance abuse needs and making referrals when needed.
  3. Will work closely with the Case Planner to ensure that the child’s individual therapy needs are incorporated into the youth’s treatment plan.
  4. Provide individual, group and family counseling to the RTA youth and their families.
  5. Provide on-going updates and attend weekly supervision with the Program Director.
  6. During weekly cottage team meetings, provide progress reports and updates regarding RTA youth and family interventions.  
  7. Prepare clinical reports for legal hearings and document any legal activity in Connections.
  8. Attend all meetings and training as requested by the Program Director, Director of Institutional Services, and Human Resources Department.
  9. Adhere to the treatment philosophy of The William George Agency and the rules, requirements, and regulations of the New York State Office of Children and Family Services.
  10. Responsible for adhering to and performing all duties in accordance with the safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s safety policy and attending all required safety-related training.

DEPARTMENT                                 

Residential Services

SUPERVISED BY                             

RTA Program Director

MINIMUM QUALIFICATIONS      

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Background in sports and recreation
  • Physical (required within one month of initial hire date)
  • Valid NYS Drivers License (copy required upon initial hire date)

PREFERRED QUALIFICATIONS

  • Degree in Related Field

HOURS                                                     

  • 8 hours a day, five days a week, with two days off
  • Must be able to work weekends, afternoons and evenings
  • Must be flexible to meet the needs of the program

OBJECTIVES OF POSITION

  1. To help create and maintain a safe, healthful and nurturing environment for the children in care at the Agency.
  2. To assist in the planning and execution of therapeutic leisure activities that are designed to enrich the children’s experiences at the Agency, specifically recreation, and special events.
  3. To assist members of the treatment team in the implementation of individual treatment goals.
  4. To provide positive role models for children in care at the Agency.

DUTIES AND RESPONSIBILITIES

  1. General supervision of children.
    1. Encourage each child to participate in a variety of campus activity programs actively.
    2. Teach children appropriate social interaction skills, team skills, sportsmanship, cooperation and other activity skills.
    3. During recreation periods, if not directly involved with the activity, circulate throughout the recreation area of the building and monitor resident activity and the environment. No resident activity may take place without staff supervision on site.
    4. Help mediate and intervene in resident misbehaviors and conduct life space interviews with residents before they return to their cottages.
    5. At the conclusion of recreation periods, document level of resident participation in the appropriate forms and inform cottage staff of behavioral consequences, if any.
    6. Comply with any reasonable request for assistance by another staff member in working with residents.
    7. Prepare Incident Reports on critical incidents and forward them to the appropriate Cottage Manager or Cottage Director in a timely fashion.
    8. Prepare reports to the treatment team on each child as scheduled.
    9. Help each child to achieve goals identified by the treatment team, particularly the goals as related to recreational activities.
    10. During times of staff shortages, may be required to assist in the role of Child Care Worker for Cottages.
  2. Activity Leadership:
    1. Organize, initiate and supervise scheduled activities as instructed or as needed.
    2. Provide alternative activities as needed after approval is granted by the Director or Assistant Director of Campus Activities.
    3. Assign Child Care Workers to supervise appropriate activities.
    4. Ensure all equipment and conditions of the recreation areas being used are safe.
    5. Document activity results on the activity evaluation forms.
    6. Be knowledgeable of behavioral standards and help residents adhere to these standards.
  3. Building Supervision:
    1. Monitor the condition of the Fieldhouse and report any need for repairs of equipment or facilities to the Director of Recreation.
    2. Monitor the recreation areas for litter and debris and maintain a clean and neat environment at all times.
    3. At the end of each day’s recreation program, ensure that all children and staff have left the building and all doors are properly locked or closed.
  4. Transport children to and from off-campus activities.
  5. Perform other duties as assigned by the Director of Campus Activities.
  6. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training.
  7. Adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Department Office of Children and Family Services.

DEPARTMENT

Recreation

MINIMUM QUALIFICATIONS:        

  • Bachelors Degree, preferably in Social Work, Human Services or Counseling related field and direct experience working with youth in a counseling position (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Yearly Physical (required within one month after initial hire date)

PREFERRED QUALIFICATIONS:    

  • Masters Degree in Social Work and previous experience in working with critically disturbed adolescents

HOURS:                                                        

  • Monday – Friday
  • 40 hours per week
  • Flexible to meet the needs of the family

POSITION OBJECTIVE:                       

To effectively collaborate with families and or permanency resources in order to implement a comprehensive aftercare plan upon successful reintegration into the community.

DUTIES AND RESPONSIBILITIES:

  1. Locate, identify, and establish appropriate primary and alternative discharge resources for Raise the Age (RTA) residents, in conjunction with their Permanency Planning Goal, as defined by the Family Court System.
  2. Work closely with the RTA treatment team to stay informed regarding residents’ progress in treatment and effectively communicate progress to families.
  3. Provide family therapy and casework to the families and or permanency resource as indicated in the treatment plans. Keep families and resources updated about their youngsters’ progress in treatment. There should be bi-weekly face to face contact with families whose youngster is currently in placement. 
  4. Provide liaison services to the referral agencies and other human services agencies in the community in order to facilitate the youngster’s positive reunification back into their home community.
  5. Provide after-care services to the RTA youngsters’and their families for four (4) months after discharge from the Agency.
  6. Be an integral part of the child’s treatment team by providing input to the team about family issues, dynamics, and needs by participating actively in the formulation of treatment plans.
  7. The Aftercare Services Coordinator will meet on a regular basis with the Director of RTA Services for supervision.
  8. If needed, represent the Agency at Family Court hearings and present the Agency’s assessment and recommendation regarding the children’s and families’ treatment needs.
  9. Help develop discharge plans. Make referrals for aftercare services, including but not limited to services through the Office for People with Developmental Disabilities, Bridges to Health, Mental Health, etc.  Assist families in identifying and securing aftercare resources.
  10. Identify and establish educational, vocational, and aftercare resources in local communities for the RTA youth upon discharge.
  11. Perform other duties required.
  12. Responsible for adhering to and performing all duties in accordance with safety standard, practice, and policy of The William George Agency.
  13. Adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services.

DEPARTMENT:          

Residential Services

SUPERVISED BY:      

Program Director

MINIMUM QUALIFICATIONS:         

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Physical & TB Test (required within one month after initial hire date)

PREFERRED:                                             

  • BS or AAS Degree in Related Field
  • Previous Child Care Experience

POSITION OBJECTIVES:

  1. To help create and maintain a healthful, safe and therapeutic environment for the children in the cottage(s)
  2. To help implement each child’s individual treatment goals
  3. To provide positive role models for children in the care of the Agency
  4. To ensure that the basic psychological needs of the children for nurturance, structure, and counseling are met

RESPONSIBILITIES OF THE JOB:

  1. Know the whereabouts of children assigned to the cottage at all times. Report missing children immediately to the Administrator on Duty.
  2. Conduct bed checks every 15 minutes and facility checks at least twice during the night. Report unusual activities to Administrator on Duty.
  3. Provide input to treatment team meetings for the planning of each child’s treatment goal(s) and techniques.
  4. Help implement individual treatment plans with each child.
  5. Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values.
  6. Instruct, guide and assist children in the follows areas:
    1. Organization and care of clothing and personal belongings
    2. Selection and coordination of dress
    3. Personal health, grooming, and hygiene
    4. Personal habits and conduct
    5. Social conduct and interaction in the cottage and the Agency community
    6. Eating and sleeping habits
    7. Maintenance of clean and neat rooms and shared cottage facilities
  7. Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline. Be where children are (during waking hours); walk with them to and from Ewald Dining Center for meals, and other program activities, (g., school) to provide ego support.
  8. Help children abide by the established cottage rules and the Agency policies and procedures
  9. Provide support to children in crises through the use of therapeutic crisis intervention techniques, including the use of physical restraint and life space interviews. Please note that therapeutic physical restraint may be used only after receiving specific training in this area at the Agency.
  10. Supervise and help children in the performance of house jobs.
  11. Inventory and mark clothing and personal belongings of children.
  12. Collect and store clothing and belongings of children who are absent without leave (AWOC).
  13. Be informed about the health needs of the children, and administer medications according to the directions of the Health Services Department.
  14. Store medications in the locked areas and cabinets provided in each cottage.
  15. Refer children to the Health Services Department for all medical problems and examination and treatment by the nurses and physician.
  16. Help evaluate children’s performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress.
  17. Prepare written incident reports on critical incidents and forward them to the Cottage Manager.
  18. Provide pertinent observations and assessment of children to the unit/cottage meeting.
  19. Transport children to off-campus appointments and for travel home as assigned.
  20. Make appropriate entries into the cottage log concerning pertinent and significant observations on children.
  21. Complete cottage log census form in the morning.
  22. Perform other duties as assigned
  23. To adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services.
  24. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of the William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related

POSITION LEVEL:                                  

Responsible to Awake Overnight Campus Supervisor

MINIMUM QUALIFICATIONS:

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Physical & TB Test (required within 1 month after initial hire date)

PREFERRED:

  • BS or AAS Degree in Related Field
  • Previous Child Care Experience

POSITION LEVEL:

Responsible to the Cottage Manager

HOURS:

  • 40 hours per week
  • Must be flexible to meet the needs of the program

POSITION OBJECTIVES:

  1. To help create and maintain a healthful, safe and therapeutic environment for the children in the cottage(s)
  2. To help implement each child’s individual treatment goals.
  3. To provide positive role models for children in the care of the Agency.
  4. To ensure that the basic psychological needs of the children for nurturance, structure and counseling are met.

RESPONSIBILITIES OF THE JOB

  1. Know the whereabouts of children assigned to the cottage at all times. Supervision of the cottage environment as it pertains to knowing the whereabouts of each youngster at all times is an essential job responsibility of the Youth Care Specialist. Report missing children immediately to the Administrator on Duty or Cottage Manager.
  2. Must be able to perform physical intervention (restraints) if necessary to protect the well-being of residents.
  3. Provide input to treatment team meetings for the planning of each child’s treatment goal(s) and techniques.
  4. Help implement individual treatment plans with each child.
  5. Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values.
  6. Instruct, guide and assist children in the follows areas:
    1. Organization and care of clothing and personal belongings
    2. Selection and coordination of dress
    3. Personal health, grooming and hygiene
    4. Personal habits and conduct
    5. Social conduct and interaction in the cottage and the William George community
    6. Constructive use of leisure time
    7. Maintenance of clean and neat rooms and shared cottage facilities
    8. Money management
    9. Eating and sleeping habits
    10. Study habits
  7. Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline. Be where children are (during waking hours), walk with them to and from Ewald Dining Center for meals, and other program activities, (e.g. school) so as to provide ego support.
  8. Help children abide by the established cottage rules and the Agency policies and procedures
  9. Provide support to children in crises through the use of therapeutic crisis intervention techniques, including the use of physical restraint and life space interviews. Please note that therapeutic physical restraint may be used only after a child care worker has received specific training in this area at the Agency.
  10. Supervise and help children in the performance of house jobs.
  11. Inventory and mark clothing and personal belongings of children.
  12. Collect and store clothing and belongings of children who are absent without leave (AWOL).
  13. Supervise children’s manners and behavior during meals at Ewald Dining Center.
  14. Be informed about the health needs of the children, and administer medications according to the directions of the Health Services Department.
  15. Store medications in the locked areas and cabinets provided in each cottage.
  16. Refer children to the Health Services Department for all medical problems and for examination and treatment by the nurses and physician
  17. Participate in, and supervise children at campus recreational activities.
  18. Evaluate children’s performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress.
  19. Prepare written incident reports on critical incidents and forward them to the Cottage Manager.
  20. Participate in the Unit/Cottage meeting, providing pertinent observations to the Cottage Manager.
  21. Transport children to off campus appointments and for travel home as assigned.
  22. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  23. Perform other duties assigned.
  24. To adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York State Office of Children and Family Services.