Career Opportunities

The William George Agency is one of the larger providers of services for young adults in Upstate New York, and one of the oldest nationwide. We actively seek diverse staff members committed to our Agency’s Mission, Vision, and Values who Care First about young people and their families. We offer competitive salaries, a comprehensive benefits package, an Employee Assistance Program, a diverse work environment, opportunities for career advancement and personal growth.   Our Youth Care Specialists have a choice of three schedule options:  Sunday through Wednesday, Wednesday through Saturday or Overnights!  For more information, please call our Human Resources Department at 607.844.6239.

We will call to schedule interviews within two business days.

Online Employment Application > Online Internship Application >

 

Current Positions Available

MINIMUM QUALIFICATIONS:        

  • Masters Degree, preferably in Social Work, Human Services or Counseling or
  • Bachelors Degree and 3-5 years of direct experience working with youth in a counseling position (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Physical & TB Test (required within one month after initial hire date)

PREFERRED QUALIFICATIONS:    

  • Masters Degree in Social Work
  • Previous experience in working with critically disturbed adolescents

HOURS:                                                        

  • 40 hours per week
  • Must be flexible to meet the needs of the program

DUTIES AND RESPONSIBILITIES:

  1. Responsible for the development of an individual treatment plan for each resident and family, implementation of the treatment plan and subsequent transfer and discharge planning along with appropriate continuing care recommendations.
  2. Maintain up-to-date and accurate information on each resident in the statewide Connections system, including progress notes, incidences of family contact, resident contact individual, and group counseling, etc. as required by New York State Office of Children and Family Services.
  3. Provide individual, group and family counseling to residents and their families as well as coordinate appropriate family/resource visitation in conjunction with the Cottage Manager and Youth Care Specialists.
  4. During weekly Cottage Team Meetings, provide in-service training to educate and guide Youth Care Specialists in treatment interventions and supervise such service in consultation with the Residential Services Department Head.
  5. Prepare clinical reports for legal hearings and document any legal activity in Connections.
  6. Chair treatment team meetings in conjunction with the Residential Services Department Head. 
  7. Supervise the Cottage Manager in conjunction with the Residential Services Department Head and Human Resources Department.
  8. Provide administrative oversight of the cottage’s physical plant and programming.
  9. Attend all meetings and training as requested by the Director of Residential Services, Residential Services Department Head, and Human Resources Department.
  10. Assist the Director of Residential Services in other delegated functions.
  11. Assist the Admissions Department with the intake process.
  12. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  13. Adhere to the treatment philosophy of The William George Agency and the rules, requirements, and regulations of the New York State Office of Family and Children Services.

DEPARTMENT:                          

Residential Services

SUPERVISED BY:                       

Residential Department Head

A part-time position, working with adolescents in a residential treatment facility.  Evening (4pm-12:30am) and overnight (12:30am-9:00am) weekend shifts.  Supports the daily operations of the medical clinic by assisting residents, documenting and filing pertinent medical information, documenting medical information in the CONNECTIONS medical tab, and assisting the Office Manager in general administrative duties

MINIMUM QUALIFICATIONS: 

  • A.A.S. Degree in Accounting or related field
  • Excel experience a must
  • Valid New York State Driver’s License
  • Clean Physical (required within 1 month of initial hire date)

PREFERRED:                              

  • Bachelor’s Degree in Accounting or related field.
  • Previous insurance billing and accounting experience highly desirable.

HOURS:                                         

  • Full-time (40 hours)
  • Monday through Friday, 8:00 AM – 5:00 PM

OBJECTIVES OF POSITION:

This position is primarily responsible for the billing and collection of all rate-based services provided by The William George Agency and the George Junior Republic Union Free School District, as well as Medicaid per diem and fee for service billing. This includes billing of private insurance carriers for residents involved in our OASAS licensed outpatient drug and alcohol program. This position will also participate in office administration duties essential for day-to-day operation.

DUTIES AND RESPONSIBILITIES:

  1. All aspects of billing for rate-based services provided by The William George Agency and the George Junior Republic Union Free School District. This will include maintenance of residential placement days of care records (attendance) as well as student school attendance records and thorough understanding of billing requirements and procedures. Includes posting of receipts and recognition and resolution of billing issues. This includes appropriate billing for Medicaid per diem based enrollment billing.
  2. All aspects of Medicaid and private insurance billing for individuals receiving Medicaid eligible “fee for service” services using a third party processor for billing. Includes posting of receipts and recognition and resolution of billing issues.
  3. Participation in coordination of receivables collection. This will include written correspondence and telephone contact to resolve outstanding receivables issues. Must be detail oriented and have solid note-taking skills.
  4. Ability to comprehensively learn billing software including general ledger based billing through Fund EZ general ledger software, Medicaid “e-paces” program, and coordination with a third party billing service for current Medicaid/private insurance “fee for service” billing.
  5. Ability to comprehensively learn billing regulations for children placed in residential care to include OCFS, Medicaid/ Managed Care, and OASAS billing guidelines.
  6. Ability to develop Excel program spreadsheets for tracking and development of support documentation for general ledger records when necessary.
  7. Miscellaneous accounting/administrative duties: This position will involve day-to-day interaction with employees and administrative staff. When necessary, the following will be required and is not limited to: writing correspondence, responding to information inquiries, file system maintenance.
  8. Adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services.
  9. Other duties as deemed necessary and appropriate to promote the continued operation and direction of the Accounting Department as directed by the Controller/Assistant Controller.

DEPARTMENT:           

Accounting     

SUPERVISED BY:        

Assistant Comptroller

MINIMUM QUALIFICATIONS:        

  • Bachelor’s Degree and five plus years’ experience in Residential Treatment, providing counseling to youth.
  • Knowledge of Word, Excel, Access, and other computer programs
  • Physical and TB test (required within 1 month of initial hire date)
  • Clean, Valid NYS Driver’s License (copy required upon initial hire date)

PREFERRED QUALIFICATIONS:    

  • MSW 
  • Previous computer program experience
  • Training experience

HOURS:                                                       

Monday through Friday, 8:00 AM – 5:00 PM                             

OBJECTIVES OF POSITION:

  1. Provide Connections system support and training to The William George Agency.

DUTIES AND RESPONSIBILITIES:

  1. Provide training in Performance and Quality Improvement (PQI) and in Connections systems use for all new Cottage Directors.
  2. Provide ongoing Connections training for all Cottage Directors and Administrators when appropriate.
  3. Opening and closing of all Agency cases within Connections and work with Case Managers (County Caseworkers) to enhance the overall Connections process.
  4. Tracking all Connections cases for the Agency, verifying dates to ensure accurate scheduling of planning conferences as well as general trouble shooting.         
  5. Completing Family Services Intake Stage for all applicable OCFS cases upon admission.
  6. Re-assigning all Connections cases that may be transferred within the Agency.
  7. Troubleshooting, consulting and providing an immediate resource for Connections operation for all Cottage Directors, Family Workers, ILS Specialists, and Administrators.
  8. Attend all Connections trainings and related meetings with the purpose of relaying all information back to Agency staff with Connections obligations.
  9. Create and maintain a comprehensive data base regarding resident history to allow for more efficient reports related to historical perspective and data.
  10. Responsible for all medical data input relative to Connections.
  11. Responsible to conduct PQI Reviews on a monthly basis relative to case notes, etc. and to report such findings to your immediate Supervisor as well as the Appropriate Residential Supervisor.
  12. Develop and perform comparative analysis opportunities related to trends in case management to include family contacts, FASP completions, and other case management areas.  Report trends in the area of case file management to the PQI Coordinator for inclusion in the PDSA review cycle.
  13. Work with client stakeholders, Cottage Directors, Family Workers, Independent Living Specialists, and Administrators to gather and receive data related to case management and identify areas requiring improvement for inclusion in the PQI Committee process.
  14. Responsible to review all County Contracts relative to Connections requirements and ensure that the Agency is meeting all obligations related to such contracts.
  15. Adhere to all rules, regulations, policies, and philosophy of The William George Agency and the Office of Children and Family Services.

DEPARTMENT:                          

Quality Assurance

SUPERVISED BY:                       

Director of Quality Assurance

MINIMUM QUALIFICATIONS:         

  • One year experience in a residential outpatient program serving troubled youth High School Diploma or equivalent (copy required at date of hire)
  • Physical and TB Test (required within one month of date of hire)
  • Valid NYS Driver’s License (copy required upon at date of hire)

PREFERRED QUALIFICATIONS:      

  • AAS Degree in related field

HOURS:                                              

Monday-Thursday, 1:00 pm-9:00 pm

DUTIES AND RESPONSIBILITIES:

  1. Responsible to co-facilitate treatment groups and develop thematic group curriculum as needed.
  2. Responsible for developing, organizing, and implementing program structure, expectations, policies, and protocols.
  3. Responsible for supervising clients in the day to day routines and structure of the program.
  4. Responsible for developing and supervising appropriate recreational and educational programs for clients.
  5. Responsible for providing clients with individual tutorial assistance during a structured study hour.
  6. Responsible for transporting clients to and from the program site on The William George Agency campus.
  7. Responsible for providing input into treatment team meetings for the planning of each client’s treatment goals and objectives.
  8. Responsible for helping implement each client’s individual treatment plan.
  9. Responsible for serving as a positive role model for clients by engaging in activities productively.
  10. Responsible for ensuring that clients adhere to all behavioral expectations, rules, and standards of conduct established for the program.
  11. Responsible for behavior management of clients and crisis intervention where appropriate including physical restraint and life space interview.
  12. Responsible to adhere to all rules, regulations, policies, and philosophy of The William George Agency and The New York State Office of Children and Family Services.

DEPARTMENT:         

Therapeutic  After-school Program

SUPERVISED BY:      

Program Director

MINIMUM QUALIFICATIONS:           

  • Bachelors Degree, preferably in Social Work, Human Services or Counseling related field (copy required upon initial hire date)
  • Direct experience working with youth in a counseling position
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Physical & TB Test (required within one month after initial hire date)

PREFERRED QUALIFICATIONS:          

  • Masters Degree in Social Work
  • Previous experience in working with critically disturbed adolescents

HOURS:                                              

  • 40 hours per week
  • Must be flexible to meet the needs of the program

POSITION OBJECTIVE:

Under the supervision of the Department Head, effectively provide clinical Case Planning services to youth with the goal of family reunification and positive reintegration back into their home communities.   

DUTIES AND RESPONSIBILITIES:

  1. Responsible for the development and coordination of an individual treatment planning for each resident and family. Implementation of the treatment plan and discharge planning along with appropriate continuing care recommendations.
  2. Maintain up-to-date and accurate information on each resident in the statewide Connections system, including progress notes, incidences of family contact, resident contact individual, and group counseling, etc. as required by New York State Office of Children and Family Services.
  3. Coordinate appropriate family/resource visitation in conjunction with the Cottage Manager.
  4. During weekly Cottage Team Meetings, provide in-service training to educate and guide Youth Care Specialist in treatment interventions and supervise such service in consultation with the Cottage Director.
  5. Provide on-going updates and attend weekly supervision with the Department Head.
  6. Coordinate clinical reports for legal hearings and document any legal activity in Connections with the Cottage Director.
  7. Chair treatment team meetings in conjunction with the Cottage Director. 
  8. Attend all meetings and training as requested by the Director of Residential Services, Residential Department Head, and Human Resources Department.
  9. Assist the Cottage Director in other delegated functions.
  10. Adhere to the treatment philosophy of The William George Agency and the rules, requirements, and regulations of the New York State Office of Family and Children Services.
  11. Assist the Admissions Department with the intake process.
  12. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training.

DEPARTMENT:                                   

Residential

POSITION LEVEL:                                

Responsible to the Department Head

 

 

MINIMUM QUALIFICATIONS:         

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Physical & TB Test (required within one month after initial hire date)

PREFERRED:                                             

  • BS or AAS Degree in Related Field
  • Previous Child Care Experience

POSITION OBJECTIVES:

  1. To help create and maintain a healthful, safe and therapeutic environment for the children in the cottage(s)
  2. To help implement each child’s individual treatment goals
  3. To provide positive role models for children in the care of the Agency
  4. To ensure that the basic psychological needs of the children for nurturance, structure, and counseling are met

RESPONSIBILITIES OF THE JOB:

  1. Know the whereabouts of children assigned to the cottage at all times. Report missing children immediately to the Administrator on Duty.
  2. Conduct bed checks every 15 minutes and facility checks at least twice during the night. Report unusual activities to Administrator on Duty.
  3. Provide input to treatment team meetings for the planning of each child’s treatment goal(s) and techniques.
  4. Help implement individual treatment plans with each child.
  5. Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values.
  6. Instruct, guide and assist children in the follows areas:
    1. Organization and care of clothing and personal belongings
    2. Selection and coordination of dress
    3. Personal health, grooming, and hygiene
    4. Personal habits and conduct
    5. Social conduct and interaction in the cottage and the Agency community
    6. Eating and sleeping habits
    7. Maintenance of clean and neat rooms and shared cottage facilities
  7. Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline. Be where children are (during waking hours); walk with them to and from Ewald Dining Center for meals, and other program activities, (g., school) to provide ego support.
  8. Help children abide by the established cottage rules and the Agency policies and procedures
  9. Provide support to children in crises through the use of therapeutic crisis intervention techniques, including the use of physical restraint and life space interviews. Please note that therapeutic physical restraint may be used only after receiving specific training in this area at the Agency.
  10. Supervise and help children in the performance of house jobs.
  11. Inventory and mark clothing and personal belongings of children.
  12. Collect and store clothing and belongings of children who are absent without leave (AWOC).
  13. Be informed about the health needs of the children, and administer medications according to the directions of the Health Services Department.
  14. Store medications in the locked areas and cabinets provided in each cottage.
  15. Refer children to the Health Services Department for all medical problems and examination and treatment by the nurses and physician.
  16. Help evaluate children’s performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress.
  17. Prepare written incident reports on critical incidents and forward them to the Cottage Manager.
  18. Provide pertinent observations and assessment of children to the unit/cottage meeting.
  19. Transport children to off-campus appointments and for travel home as assigned.
  20. Make appropriate entries into the cottage log concerning pertinent and significant observations on children.
  21. Complete cottage log census form in the morning.
  22. Perform other duties as assigned
  23. To adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services.
  24. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of the William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related

POSITION LEVEL:                                  

Responsible to Awake Overnight Campus Supervisor

MINIMUM QUALIFICATIONS:         

  • NYS Medical License to practice psychiatry
  • Valid New York State Drivers License
  • Yearly Physical & TB Test (required within 1 month after initial hire date)
  • Experience and expertise in the practice of psychiatry with children and adolescents in a residential or inpatient setting.

PREFERRED:                                             

  • APBN Board Certification in Child Psychiatry

HOURS:                                                        

  • 8 AM – 5 PM Monday thru Friday
  • Flexible to meet the needs of the program
  • Some evening hours may be required

POSITION LEVEL:                                  

Responsible to the Director of Residential Services

DUTIES AND RESPONSIBILITIES:

  1. The full time psychiatrist will provide psychiatric services as needed to the youth in designated cottages assigned to their caseload, as well as youth in the Therapeutic Afterschool Program.
  2. The psychiatrist will be responsible to prescribe and monitor the provision of psychotropic medicine for children on their caseload.
  3. Any child admitted to a cottage on their caseload on psychotropic medicine will be seen by the psychiatrist within 30 days of admission to evaluate the appropriateness of the medication regime.  As the treating psychiatrist, he or she will make whatever changes in medicine or dosage which may be appropriate with the proper notifications and consents.
  4. The psychiatrist will conduct a medication review at least every 60 days thereafter for the purpose of ongoing monitoring and assessment regarding efficacy, appropriateness, and potential side effects of the medicine.
  5. The psychiatrist will review the need for psychotropic medicine for any child on their caseload referred for such evaluation.
  6. The psychiatrist will conduct a lethality assessment including the potential need for psychiatric hospitalization for any child on their caseload referred for such evaluation.
  7. The psychiatrist will conduct psychiatric interviews and assessments as needed including a mental status exam to facilitate appropriate treatment planning.
  8. The psychiatrist will participate in all treatment planning meetings for youth on their caseload as a member of an interdisciplinary treatment team chaired and facilitated by the appropriate Residential Department Head.
  9. The psychiatrist will develop and provide inservice seminars and other trainings to the Agency’s clinical and/or administrative staff on a monthly basis.
  10. The psychiatrist may provide supervision to select medical school fellows or interns in other disciplines as needed.
  11. The psychiatrist will conduct “debriefings” to the agency’s crisis intervention team and other staff as needed.
  12. The psychiatrist will function as a member of the senior leadership team as needed and assigned for the purpose of strategic planning.
  13. The psychiatrist will coordinate the provision of psychiatric services with the medical director and the nursing supervisor.

DEPARTMENT:                          

Residential Services

MINIMUM QUALIFICATIONS:      

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Yearly physical & TB test (required within 1 month after initial hire date)

PREFERRED QUALIFICATIONS:   

  • BS or AAS degree in related field
  • Previous child care experience

POSITION LEVEL:                           

Responsible to the Director of Support Services

HOURS:                                             

  • Part-time
  • Fridays: afternoon & evenings
  • Saturdays & Sundays:  flexible shifts available

DUTIES AND RESPONSIBILITIES:

  1. Transport children to off-campus appointments and for travel home as assigned.
  2. Supervision of each child at all times while in your care. Report missing children immediately to the Administrator on Duty or Director of Support Services.
  3. Must be able to perform physical intervention as per the Agency’s restraint policy.
  4. Help implement individual treatment plans with each child.
  5. Act as a positive role model for the children in support of accepted societal norms and values.
  6. Help children abide by Agency policies and procedures
  7. Store medications as per policy during transports.
  8. Prepare electronic incident reports on significant incidents
  9. Perform other duties assigned.
  10. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training
  11. Responsible to adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services.

DEPARTMENT:        

Support Services

MINIMUM QUALIFICATIONS:

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Physical & TB Test (required within 1 month after initial hire date)

PREFERRED:

  • BS or AAS Degree in Related Field
  • Previous Child Care Experience

POSITION LEVEL:

Responsible to the Cottage Manager

HOURS:

  • 40 hours per week
  • Must be flexible to meet the needs of the program

POSITION OBJECTIVES:

  1. To help create and maintain a healthful, safe and therapeutic environment for the children in the cottage(s)
  2. To help implement each child’s individual treatment goals.
  3. To provide positive role models for children in the care of the Agency.
  4. To ensure that the basic psychological needs of the children for nurturance, structure and counseling are met.

RESPONSIBILITIES OF THE JOB

  1. Know the whereabouts of children assigned to the cottage at all times. Supervision of the cottage environment as it pertains to knowing the whereabouts of each youngster at all times is an essential job responsibility of the Youth Care Specialist. Report missing children immediately to the Administrator on Duty or Cottage Manager.
  2. Must be able to perform physical intervention (restraints) if necessary to protect the well-being of residents.
  3. Provide input to treatment team meetings for the planning of each child’s treatment goal(s) and techniques.
  4. Help implement individual treatment plans with each child.
  5. Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values.
  6. Instruct, guide and assist children in the follows areas:
    1. Organization and care of clothing and personal belongings
    2. Selection and coordination of dress
    3. Personal health, grooming and hygiene
    4. Personal habits and conduct
    5. Social conduct and interaction in the cottage and the William George community
    6. Constructive use of leisure time
    7. Maintenance of clean and neat rooms and shared cottage facilities
    8. Money management
    9. Eating and sleeping habits
    10. Study habits
  7. Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline. Be where children are (during waking hours), walk with them to and from Ewald Dining Center for meals, and other program activities, (e.g. school) so as to provide ego support.
  8. Help children abide by the established cottage rules and the Agency policies and procedures
  9. Provide support to children in crises through the use of therapeutic crisis intervention techniques, including the use of physical restraint and life space interviews. Please note that therapeutic physical restraint may be used only after a child care worker has received specific training in this area at the Agency.
  10. Supervise and help children in the performance of house jobs.
  11. Inventory and mark clothing and personal belongings of children.
  12. Collect and store clothing and belongings of children who are absent without leave (AWOL).
  13. Supervise children’s manners and behavior during meals at Ewald Dining Center.
  14. Be informed about the health needs of the children, and administer medications according to the directions of the Health Services Department.
  15. Store medications in the locked areas and cabinets provided in each cottage.
  16. Refer children to the Health Services Department for all medical problems and for examination and treatment by the nurses and physician
  17. Participate in, and supervise children at campus recreational activities.
  18. Evaluate children’s performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress.
  19. Prepare written incident reports on critical incidents and forward them to the Cottage Manager.
  20. Participate in the Unit/Cottage meeting, providing pertinent observations to the Cottage Manager.
  21. Transport children to off campus appointments and for travel home as assigned.
  22. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  23. Perform other duties assigned.
  24. To adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York State Office of Children and Family Services.