Career Opportunities

The William George Agency is one of the larger providers of services for young adults in Upstate New York, and one of the oldest nationwide. We actively seek diverse staff members committed to our Agency’s Mission, Vision, and Values who Care First about young people and their families. We offer competitive salaries, a comprehensive benefits package, an Employee Assistance Program, a diverse work environment, opportunities for career advancement and personal growth.   Our Youth Care Specialists have a choice of three schedule options:  Sunday through Wednesday, Wednesday through Saturday or Overnights!  For more information, please call our Human Resources Department at 607.844.6239.

We will call to schedule interviews within two business days.

Online Employment Application > Online Internship Application >

 

Current Positions Available

MINIMUM QUALIFICATIONS:   

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Physical & TB Test (required within 1 month after initial hire date)
  •  General carpentry experience, roofing experience, ability to lift and climb heights

PREFERRED:                           

  • Experience working with adolescents

HOURS:                                  

  • Monday through Friday, 8 AM – 4:30 PM
  • Must be flexible to meet the needs of the program 

POSITION OBJECTIVES:           

  1. To help create and maintain a healthful, safe and therapeutic environment for the residents assigned to their work area.
  2. To provide a positive work experience emphasizing the development of work habits and vocational skills.
  3. To provide a positive role model for residents in the care of The William George Agency.
  4. Within the specific employment specialty, provide services to The William George Agency for its maintenance, beautification or assigned programs.

PHYSICAL REQUIREMENTS:

  1. After Therapeutic Crisis Intervention training, be able to physically intervene with residents if necessary.

DUTIES AND RESPONSIBILITIES OF THE JOB:

  1. Know the whereabouts of residents assigned to the work area at all times. Immediately report missing residents to the Support Team or the Administrator on Duty.
  2. Participate in treatment team meetings for resident’s assigned to your vocational area .
  3. Help implement individual treatment plans with resident’s assigned to your vocational area.
  4. Act as a positive role model for the residents by engaging in activities productively and in support of accepted societal norms and values.
  5. Instruct, guide and assist residents in the following areas as outlined in each specific vocational area:
    1. General employment skills
    2. Production skills
    3. Specific safety rules
  6. Help residents develop trusting relationships by actively engaging in work related activities with them and by expression of caring through role modeling, life space interviews and constructive discipline.
  7. Help residents abide by the established employment program rules and The William George Agency’s policies and procedures.
  8. Provide support to residents in crisis through the use of Therapeutic Crisis Intervention techniques, including the use of physical restraint and life space interviews. Please note that a physical restraint may be used only after an employee has been certified and trained by The William George Agency.
  9. Supervise residents in the performance of their work experience.
  10. Refer residents to the Medical Clinic for all medical problems or injuries.
  11. Evaluate resident’s performance on the Daily Level System evaluation sheets according to the guidelines and individual goals, and review them with the resident to encourage progress.
  12. Document critical information in Significant Incident Reports and forward them to the Director of Residential Services.
  13. Provide specific skilled services to The William George Agency within the designated employment specialty.
  14. Perform other duties as assigned by the Director of Facilities.
  15. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  16. Adhere to all rules, regulations, policies and philosophies of The William George Agency and the New York State Office of Children and Family Services.

 POSITION LEVEL:        

Reports to the Director of Facilities

 

MINIMUM QUALIFICATIONS           

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Physical and TB Test (required within one month of initial hire date)
  • Valid NYS Driver’s License (copy required upon initial hire date)
  • Professional Cooking Experience

PREFERRED QUALIFICATIONS          

  • Degree and/or courses in related field

HOURS                                          

Forty hours per week, shift determined by Director of Food Services

OBJECTIVES OF POSITION

  1. To prepare and serve food in a tasteful, eye-appealing, nutritious and sanitary manner to the residents and staff.
  2. To supervise and teach good work habits to residents assigned to the food preparation program.
  3. To provide a positive role model for residents in the care of The William George Agency.

PHYSICAL REQUIREMENTS

  1. Be able to lift at least 50 pounds.
  2. Required to tolerate prolonged periods of standing and walking.
  3. Be able to walk down and climb stairs.
  4. After Restraint Training, be able to restrain residents if necessary.

DUTIES AND RESPONSIBILITIES

  1. Prepare and serve meals, as required by menu.
  2. Supervise and know the whereabouts of residents assigned to work in the kitchen area and report out of program residents immediately to the Support Team.
  3. Evaluate resident’s daily performance using the Daily Level System evaluation sheets in accordance with published guidelines and individual goals.  Give daily sheets to the Dining Room Attendant for consolidation.
  4. Prepare Incident Reports of significant incidents and route them to the Director of Food Services.
  5. In the absence of resident workers, be able to accomplish all required work promptly.
  6. Pull items from the freezer and defrost as required.
  7. Clean all equipment, pots and pans used to prepare meals and report any integrity or maintenance problems.
  8. Ensure knives are locked up when not being used.
  9. Follow cleaning schedule as determined by the Director of Food Services.
  10. Wear proper uniform, hair restraint, and practice sanitation standards as required by Federal, State, and County health regulations.
  11. Follow closing checklist as determined by the Director of Food Services.
  12. Perform other duties as assigned by the Director of Food Services.
  13. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency.  This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training.
  14. Adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services.

DEPARTMENT            

Food Services

SUPERVISED BY          

Director of Food Services

MINIMUM QUALIFICATIONS:      

  • Current NYS Registration for RN (copy required upon initial hire date)
  • Valid New York State Drivers License (copy required upon initial hire date)
  • Physical and TB Test (required within 1 month of initial hire date)

PREFERRED:                                    

  • Experience with adolescents

HOURS:                                             

  • 40 hour work week
  • Must be flexible to meet the needs of the program

POSITION OBJECTIVES: 

  1. To provide high quality nursing care and health education to the residents of The William George Agency.
  2. To provide continuing education to staff concerning OSHA regulations.
  3. To oversee medication administration in the cottages.
  4. To develop health/safety related issues of the residents and staff.
  5. To participate in development of health care policy for The William George Agency.
  6. To oversee the Hepatitis B vaccine program for staff.

DUTIES AND RESPONSIBILITIES:

  1. Assist the Medical Director and Nursing Supervisor in timely review of policies, procedures and protocols for medical and nursing care at the clinic.
  2. Maintain documentation in a medical record for each child at The William George Agency in accordance with established practices and NYS OCFS regulations.
  3. Conduct appropriate medical and health examinations as directed by Medical Director or stipulated by NYS OCFS regulations.
  4. Provide appropriate nursing and medical care to the children who have health related complaints and make appropriate referrals as necessary.
  5. Ensure that Cottage Director and Manager are informed of the health needs of each child in their care.
  6. Attend cottage meetings to discuss health care issues as needed or at request of Cottage Director or Manager.
  7. Directly supervise and maintain medication logs prescribed by the physician and psychiatrists in accordance with established medical practices and NYS OCFS regulations.
  8. Conduct medication classes for cottage staff to include:
    1. The 5 rights of medication administration
    2. Correct documentation/charting of medication administration
    3. Familiarize CCW with side effects of specific medications
    4. Review injury/illness protocols
    5. Correct protocol and documentation of medication errors
    6. Maintain communication with Cottage Manager/Director
  9. Attend 30 day treatment meeting, planning conferences and cottage meetings as possible. Prepare written health summaries as needed.
  10. Conduct OSHA classes on blood borne pathogens for staff as needed and maintain written records.
  11. Offer Hepatitis B Vaccine program, including education of staff and administration of vaccine; maintain written records of administration or declination of Hepatitis B Vaccine.
  12. Assist in staff physical exams to include BP, PPD and maintain written records for medical clinic/personnel. 
  13. Perform tasks as assigned by supervising nurse to insure optimum functioning of the clinic. These tasks include, but are not limited to:
    1. Maintaining inventory of medical supplies/equipment
    2. Ordering supplies/equipment as needed
    3. Routine housekeeping duties to maintain building
    4. Submitting repair orders and requisitions for supplies as needed
    5. Scheduling of residents/staff to see physician as needed
    6. Scheduling off-campus appointments for dental visits
    7. Scheduling/transporting residents to medical trips as ordered by physician. Staff nurse must use WGA vehicle (except for special circumstances).
    8. Provide health related counseling and education to residents
  14. Monitor children at meals and in school for medication administration and health assessments.
  15. Draw blood work as ordered by physician using standard medical practices and OSHA guidelines.
  16. Procure, maintain and update immunization records for each resident at The William George Agency.
  17. Following standard orders, assess and treat medical conditions as needed, making proper referrals.
  18. Staff nurses will be available to AOD via Agency issued cell phone 24 hours/day. Cell phone call will rotate among staff. Written record will be kept of calls and transcribed to medical charts in a timely fashion.
  19. Perform other duties as assigned by the Medical Director or Nursing Supervisor.
  20. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  21. Adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York Office of Children and Family Services.

POSITION LEVEL: 

Responsible to the Medical Director and Supervising Nurse

MINIMUM QUALIFICATIONS:         

  • Bachelors Degree
  • 3-5 years of direct experience working with youth in a counseling position                     
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Physical & TB Test (required within one month after initial hire date)

PREFERRED QUALIFICATIONS:      

  • Master’s Degree in Social Work
  • Previous experience in working with critically disturbed adolescents

HOURS:                                              

  • 40 hours per week, Monday thru Friday
  • Must be flexible to meet the needs of the program

POSITION LEVEL:                             

Responsible to the Director of Hard to Place Services

DUTIES AND RESPONSIBILITIES:

  1. Provide counseling to residents through individual sessions and group sessions.
  2. Direct Child Care Staff in treatment intervention and supervise such service in consultation with the Director of Hard to Place Services.
  3. Responsible for the development of a comprehensive psychosocial treatment plan for each resident and family within 60 days of admission to the Agency, and implementation and maintenance of the treatment plan, and case documentation in Connections in coordination with members of the treatment team.
  4. Provide direct service to families of residents through advocacy, counseling, social brokerage or other appropriate interventions.
  5. Responsible for the writing of progress notes in the statewide Connections system or electronic case files in regards to individual, group, family counseling and other pertinent face to face contacts.
  6. Responsible for discharge and transfer planning in conjunction with guardian(s)/resources, placing agency, potential community aftercare services, and any other involved parties.
  7. Plan and execute in-service training, team treatment, and problem-oriented meetings in conjunction with the Cottage Manager and Director of Hard to Place Services.
  8. Work collaboratively with the Cottage Manager in regards to maintaining the expectations of the physical plant as well as the therapeutic milieu.
  9. Coordinate residents home visits with Cottage Manager and placing agency.
  10. Collaborate with the placing agency and any other outside support service in the home community.
  11. Attend all meetings and opportunities for professional development as directed.
  12. Assist the Admissions Department in coordinating the arrival of youth during the intake process.
  13. Responsible for the implementation of programming reflective of The William George Agency’s treatment philosophy.
  14. Adhere to and perform all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training.
  15. Adhere to the treatment philosophy of The William George Agency and the rules, requirements, and recommendations of the New York State Office of Children and Family Services.
  16. Assist the Director of Residential Services and Director of Hard to Place Services in other delegated functions.

DEPARTMENT:         

Residential Services

MINIMUM QUALIFICATIONS:      

  • Master’s Degree in Social Work, Human Services or Counseling or
  • Bachelor’s Degree and 3-5 years of direct experience working with youth and families in a counseling position (copy required upon initial hire date)
  • Valid NYS Driver’s License (copy required upon initial hire date)
  • Physical and TB Test (required within 1 month of initial hire date)

PREFERRED QUALIFICATIONS:   

  • Previous experience in working with critically disturbed adolescents and families

HOURS:                                             

  • Monday thru Friday; 40 hours per week
  • Must be flexible to meet the needs of the family

POSITION OBJECTIVE:                   

To effectively work with families in order to implement the treatment planning process with families and or permanency resources to facilitate the goal of family reunification and to work with the family to develop and implement a continuing care plan and establish effective permanency.  The Regional Family Services Coordinator will serve the families/discharge resource in the designated region assigned.

DUTIES AND RESPONSIBILITIES:

  1. Locate, identify, and establish appropriate primary and alternative discharge resources for residents, in conjunction with their Permanency Planning Goal, as defined by the Family Court System of the Counties in the region.
  2. Work closely with the Cottage Director’s to stay informed about residents’ progress in treatment and effectively communicate progress to families.
  3. Provide family therapy and casework to the families as indicated in the treatment plans, as well as keep families updated about their youngsters’ progress in treatment. There should be bi-weekly face to face contact with families whose youngster is currently in placement. 
  4. On an on-going basis, provide information about the Agency programs and admission criteria and procedures to OCFS, Probation Departments, Family Courts, School Districts, and other human service agencies.
  5. Provide liaison services to the referral agencies and other human services agencies in the communities in order to facilitate the progress of children and their families.
  6. Provide after-care services to children and their families for three (3) months after discharge from the Agency.
  7. Provide support services to the families, i.e., help gather information about community resources, help obtain financial, transportation, food and shelter supports.
  8. Be an integral part of the child’s treatment team by providing input to the team about family issues, dynamics, and needs by participating actively in the formulation of treatment plans. Whenever possible, the Family Services Coordinator should attend the Comprehensive and Treatment Plan Reviews.
  9. The Regional Family Services Coordinator should meet at least monthly with their Residential Department Head for supervision, and weekly with the Cottage Director for supervision and guidance.
  10. Represent the Agency at Family Court hearings and present the Agency’s assessment and recommendation regarding the children’s and families’ treatment needs.
  11. Help develop discharge plans. As needed, make referrals for aftercare services, including but not limited to services through Office for People with Developmental Disabilities, Bridges to Health, Mental Health, etc.  Assist families in identifying and securing aftercare resources.
  12. Perform Agency public relations functions as directed by the Residential Department Head.
  13. Perform other duties as assigned by the Director of Admissions and the Residential Department Head.
  14. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  15. Adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York State Office of Children and Family Services.

DEPARTMENT:        

Residential Services

POSITION LEVEL:   

Responsible to the Cottage Director and Residential Services Department Head for all treatment and liaison functions

MINIMUM QUALIFICATIONS:      

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Yearly physical & TB test (required within 1 month after initial hire date)

PREFERRED QUALIFICATIONS:   

  • BS or AAS degree in related field
  • Previous child care experience

POSITION LEVEL:                           

Responsible to the Director of Support Services

HOURS:                                             

  • Part-time
  • Fridays: afternoon & evenings
  • Saturdays & Sundays:  flexible shifts available

DUTIES AND RESPONSIBILITIES:

  1. Transport children to off-campus appointments and for travel home as assigned.
  2. Supervision of each child at all times while in your care. Report missing children immediately to the Administrator on Duty or Director of Support Services.
  3. Must be able to perform physical intervention as per the Agency’s restraint policy.
  4. Help implement individual treatment plans with each child.
  5. Act as a positive role model for the children in support of accepted societal norms and values.
  6. Help children abide by Agency policies and procedures
  7. Store medications as per policy during transports.
  8. Prepare electronic incident reports on significant incidents
  9. Perform other duties assigned.
  10. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training
  11. Responsible to adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services.

DEPARTMENT:        

Support Services

MINIMUM QUALIFICATIONS:

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Physical & TB Test (required within 1 month after initial hire date)

PREFERRED:

  • BS or AAS Degree in Related Field
  • Previous Child Care Experience

POSITION LEVEL:

Responsible to the Cottage Manager

HOURS:

  • 40 hours per week
  • Must be flexible to meet the needs of the program

POSITION OBJECTIVES:

  1. To help create and maintain a healthful, safe and therapeutic environment for the children in the cottage(s)
  2. To help implement each child’s individual treatment goals.
  3. To provide positive role models for children in the care of the Agency.
  4. To ensure that the basic psychological needs of the children for nurturance, structure and counseling are met.

RESPONSIBILITIES OF THE JOB

  1. Know the whereabouts of children assigned to the cottage at all times. Supervision of the cottage environment as it pertains to knowing the whereabouts of each youngster at all times is an essential job responsibility of the Youth Care Specialist. Report missing children immediately to the Administrator on Duty or Cottage Manager.
  2. Must be able to perform physical intervention (restraints) if necessary to protect the well-being of residents.
  3. Provide input to treatment team meetings for the planning of each child’s treatment goal(s) and techniques.
  4. Help implement individual treatment plans with each child.
  5. Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values.
  6. Instruct, guide and assist children in the follows areas:
    1. Organization and care of clothing and personal belongings
    2. Selection and coordination of dress
    3. Personal health, grooming and hygiene
    4. Personal habits and conduct
    5. Social conduct and interaction in the cottage and the William George community
    6. Constructive use of leisure time
    7. Maintenance of clean and neat rooms and shared cottage facilities
    8. Money management
    9. Eating and sleeping habits
    10. Study habits
  7. Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline. Be where children are (during waking hours), walk with them to and from Ewald Dining Center for meals, and other program activities, (e.g. school) so as to provide ego support.
  8. Help children abide by the established cottage rules and the Agency policies and procedures
  9. Provide support to children in crises through the use of therapeutic crisis intervention techniques, including the use of physical restraint and life space interviews. Please note that therapeutic physical restraint may be used only after a child care worker has received specific training in this area at the Agency.
  10. Supervise and help children in the performance of house jobs.
  11. Inventory and mark clothing and personal belongings of children.
  12. Collect and store clothing and belongings of children who are absent without leave (AWOL).
  13. Supervise children’s manners and behavior during meals at Ewald Dining Center.
  14. Be informed about the health needs of the children, and administer medications according to the directions of the Health Services Department.
  15. Store medications in the locked areas and cabinets provided in each cottage.
  16. Refer children to the Health Services Department for all medical problems and for examination and treatment by the nurses and physician
  17. Participate in, and supervise children at campus recreational activities.
  18. Evaluate children’s performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress.
  19. Prepare written incident reports on critical incidents and forward them to the Cottage Manager.
  20. Participate in the Unit/Cottage meeting, providing pertinent observations to the Cottage Manager.
  21. Transport children to off campus appointments and for travel home as assigned.
  22. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  23. Perform other duties assigned.
  24. To adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York State Office of Children and Family Services.