Career Opportunities

The William George Agency is one of the larger providers of services for young adults in Upstate New York, and one of the oldest nationwide. We actively seek diverse staff members committed to our Agency’s Mission, Vision, and Values who Care First about young people and their families.

We offer competitive salaries, a comprehensive benefits package, an Employee Assistance Program, a diverse work environment, opportunities for career advancement and personal growth. For more information, please call our Human Resources Department at 607.844.6239.

Once your application is received, we will call to schedule interviews within two business days.

employment application internship application

Bargaining Unit

Full-time Bargaining Unit members start at $21/hour.

MINIMUM QUALIFICATIONS:

  • High School Diploma or equivalent (copy required upon hire)
  • Valid NYS Driver’s License (copy required upon hire)
  • Physical & TB Test (required within 1 month of hire)

PREFERRED QUALIFICATIONS:

  • BS or AAS Degree in Related Field
  • Previous Child Care Experience

HOURS:

  • 40 hours per week (Sunday to Wednesday or Wednesday to Saturday)
  • Must be flexible to meet the needs of the program

POSITION OBJECTIVES:

  1. To help create and maintain a healthful, safe and therapeutic environment for the children in the cottage(s)
  2. To help implement each child’s individual treatment goals.
  3. To provide positive role models for children in the care of the Agency.
  4. To ensure that the basic psychological needs of the children for nurturance, structure and counseling are met.

DUTIES AND RESPONSIBILITIES:

  1. Know the whereabouts of children assigned to the cottage at all times. Supervision of the cottage environment as it pertains to knowing the whereabouts of each youngster at all times is an essential job responsibility of the Youth Care Specialist. Report missing children immediately to the Administrator on Duty or Cottage Manager.
  2. Must be able to perform physical intervention (restraints) if necessary to protect the well-being of residents.
  3. Provide input to treatment team meetings for the planning of each child’s treatment goal(s) and techniques.
  4. Help implement individual treatment plans with each child.
  5. Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values.
  6. Instruct, guide and assist children in the follows areas:
    1. Organization and care of clothing and personal belongings
    2. Selection and coordination of dress
    3. Personal health, grooming and hygiene
    4. Personal habits and conduct
    5. Social conduct and interaction in the cottage and the William George community
    6. Constructive use of leisure time
    7. Maintenance of clean and neat rooms and shared cottage facilities
    8. Money management
    9. Eating and sleeping habits
    10. Study habits
  7. Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline. Be where children are (during waking hours), walk with them to and from Ewald Dining Center for meals, and other program activities, (e.g. school) so as to provide ego support.
  8. Help children abide by the established cottage rules and the Agency policies and procedures
  9. Provide support to children in crises through the use of therapeutic crisis intervention techniques, including the use of physical restraint and life space interviews. Please note that therapeutic physical restraint may be used only after a child care worker has received specific training in this area at the Agency.
  10. Supervise and help children in the performance of house jobs.
  11. Inventory and mark clothing and personal belongings of children.
  12. Collect and store clothing and belongings of children who are absent without consent (AWOC).
  13. Supervise children’s manners and behavior during meals at Ewald Dining Center.
  14. Be informed about the health needs of the children, and administer medications according to the directions of the Health Services Department.
  15. Store medications in the locked areas and cabinets provided in each cottage.
  16. Refer children to the Health Services Department for all medical problems and for examination and treatment by the nurses and physician
  17. Participate in, and supervise children at campus recreational activities.
  18. Evaluate children’s performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress.
  19. Prepare written incident reports on critical incidents and forward them to the Cottage Manager.
  20. Participate in the Unit/Cottage meeting, providing pertinent observations to the Cottage Manager.
  21. Transport children to off campus appointments and for travel home as assigned.
  22. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  23. Perform other duties assigned.
  24. To adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York State Office of Children and Family Services.

SUPERVISED BY:

Cottage Manager

MINIMUM QUALIFICATIONS:      

  • Passed probationary requirements
  • High School Diploma or equivalent (copy required upon hire)
  • Valid NYS Driver’s License (copy required upon hire)
  • Physical (required within one month after hire)

PREFERRED QUALIFICATIONS:   

  • Bachelors or AAS Degree in related field such as Social Welfare, Psychology, Counseling, etc.
  • Previous supervisory experience in working with critically disturbed adolescents

HOURS:                             

  • 40 hours per week; Sunday to Wednesday; 11:00pm to 9:00am
  • Must be flexible to meet the needs of the program

DUTIES AND RESPONSIBILITIES:

  1. Supervise proper recording in the Youth Care Specialist daily log and Awake Overnight log, significant incident reports, and other reports as deemed necessary by the Shift Manager.
  2. At the discretion of the Shift Manager, responsible for supervising general upkeep of the cottages and mechanical operation of the unit.  This includes responsibility regarding:
  3. Laundry task completed.
  4. Maintenance requests.
  5. Notify Youth Care Specialists and Awake Overnight staff when residents have medical needs or appointments
  6. Cleanliness and safety of resident’s bedrooms and cottage living area.
  7. Supervision of vehicle use.
  8. Provide emergency coverage as needed.
  9. Assist the Shift Manager in any area, which they think is vital to the program, and perform job-related tasks in their direction.
  10. Adhere to the treatment philosophy of The William George Agency and the rules, requirements, and recommendations of the New York State Office of Children and Family Services.
  11. Responsible for the implementation of programming reflective of The William George Agency treatment philosophy.
  12. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency.  Including, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training.
  13. Assist the Shift Manager in all other delegated functions
  14. Continue to perform all duties and responsibilities of the Youth Care Specialist as listed below:
  15. Know the whereabouts of children assigned to the cottage at all times.  Report missing children immediately to the Administrator on Duty.
  16. Provide input to treatment team meetings for the planning of each child’s treatment goal(s) and techniques.
  17. Help implement individual treatment plans with each child.
  18. Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values.
  19. Instruct, guide and assist children in the following areas:
    • Selection and coordination of dress.
    • Personal health, grooming, and hygiene.
    • Personal habits and conduct.
    • Social conduct and interaction in the cottage and the Agency community.
    • Maintenance of clean and neat rooms and shared cottage facilities.
    • Eating and sleeping habits.
  20. Respomsible for cottage cleanliness.
  21. Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline.  Be where children are (during waking hours), walk with them to and from Ewald Dining Center for meals, and other program activities.
  22. Help children abide by the established cottage rules and the Agency policies and procedures.
  23. Provide support to children in crisis through the use of Therapeutic Crisis Intervention techniques, including the use of physical restraint and life space interviews.  Please note that therapeutic physical restraint may be used only after a Youth Care Specialist has received specific training in this area at the Agency.
  24. Supervise children’s manners and behavior during meals at Ewald Dining Center.
  25. Be informed about the health needs of children, and administer medications according to the directions of the Clinic.
  26. Store medications in the locked areas and cabinets provided in each cottage.
  27. Refer children to the Clinic for all medical problems and examination and treatment by the nurses and physician.
  28. Evaluate children’s performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress.
  29. Prepare Significant Incident Reports (SIR) on critical incidents and forward them to the Shift Manager.
  30. Participate in the Unit/Cottage meeting, providing pertinent observations to the Shift Manager.

DEPARTMENT:   

Residential Services

SUPERVISED BY:                             

Shift Manager

MINIMUM QUALIFICATIONS:      

  • High School Diploma or equivalent (copy required upon hire)
  • Valid NYS Driver’s License (copy required upon hire)
  • Yearly Physical (required within one month after hire)

PREFERRED:           

  • BS or AAS Degree in Related Field
  • Previous Child Care Experience

HOURS:           

  • Saturday and Sunday, 1:00 PM to 9:00 PM
  • May work one or both days.
  • May also work Friday evenings, provided at least one weekend shift is worked.                  
  • Must be flexible to meet the needs of the program

POSITION LEVEL:                           

  • Responsible to the Cottage Manager

POSITION OBJECTIVES:

  1. To help create and maintain a healthful, safe and therapeutic environment for the children in the cottage(s)
  2. To help implement each child’s individual treatment goals.
  3. To provide positive role models for children in the care of the Agency.
  4. To ensure that the basic psychological needs of the children for nurturance, structure, and counseling are met.

RESPONSIBILITIES OF THE JOB:

  1. Supervision of the cottage environment as it pertains to knowing the whereabouts of each youngster at all times is an essential job responsibility of the Youth Care Specialist. Report missing children immediately to the Administrator on Duty or Cottage Manager.
  2. Must be able to perform physical interventions (restraints) as per the Agency’s restraint policy.
  3. Provide input to treatment team meetings for the planning of each child’s treatment goal(s) and techniques.
  4. Help implement individual treatment plans with each child.
  5. Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values.
  6. Instruct, guide and assist children in the follows areas:
        a. Organization and care of clothing and personal belongings
        b. Selection and coordination of dress
        c. Personal health, grooming, and hygiene
        d. Personal habits and conduct
        e. Social conduct and interaction in the cottage and the William George community
        f. Constructive use of leisure time
        g. Maintenance of clean and neat rooms and shared cottage facilities
        h. Money management
        I. Eating and sleeping habits
        j. Study habits
  7. Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline. Be where children are (during waking hours); walk with them to and from Ewald Dining Center for meals, and other program activities, (e.g., school) to provide ego support.
  8. Help children abide by the established cottage rules and the Agency policies and procedures
  9. Provide support to children in crisis through the use of therapeutic crisis intervention techniques, including the use of physical restraint and life space interviews. Please note that therapeutic physical restraint may only be used after a Youth Care Specialist has received specific training in this area at the Agency.
  10. Supervise and help children in the performance of house jobs.
  11. Inventory and mark clothing and personal belongings of children.
  12. Collect and store clothing and belongings of children who are absent without consent (AWOC).
  13. Supervise children’s manners and behavior during meals at Ewald Dining Center.
  14. Be informed about the health needs of the children, and monitor self-administration of medications according to the State Education Department and the Office of Children and Family Services.
  15. Store medications in the locked areas and cabinets provided in each cottage.
  16. Refer children to the Health Services Department for all medical problems and examination and treatment by the nurses and physician
  17. Participate in, and supervise children at campus recreational activities.
  18. Evaluate children’s performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress.
  19. Prepare written incident reports on critical incidents and forward them to the Cottage Manager.
  20. Participate in the Unit/Cottage meeting, providing pertinent observations to the Cottage Manager.
  21. Transport children to off-campus appointments and for travel home as assigned.
  22. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training.
  23. Perform other duties assigned.
  24. To adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services.

MINIMUM QUALIFICATIONS:      

  • High School Diploma or equivalent (copy required upon hire)
  • Valid NYS Driver’s License (copy required upon hire)
  • Yearly Physical (required within one month after hire)

PREFERRED:  

  • BS or AAS Degree in Related Field
  • Previous Child Care Experience

POSITION LEVEL:                           

  • Responsible to Awake Overnight Campus Supervisor

POSITION OBJECTIVES:

  1. To help create and maintain a healthful, safe and therapeutic environment for the children in the cottage(s)
  2. To help implement each child’s individual treatment goals
  3. To provide positive role models for children in the care of the Agency
  4. To ensure that the basic psychological needs of the children for nurturance, structure, and counseling are met

RESPONSIBILITIES OF THE JOB:

  1. Know the whereabouts of children assigned to the cottage at all times. Report missing children immediately to the Administrator on Duty.
  2. Conduct bed checks every 15 minutes and facility checks at least twice during the night. Report unusual activities to Administrator on Duty.
  3. Provide input to treatment team meetings for the planning of each child’s treatment goal(s) and techniques.
  4. Help implement individual treatment plans with each child.
  5. Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values.
  6. Instruct, guide and assist children in the follows areas:
        a. Organization and care of clothing and personal belongings
        b. Selection and coordination of dress
        c. Personal health, grooming, and hygiene
        d. Personal habits and conduct
        e. Social conduct and interaction in the cottage and the Agency community
        f. Eating and sleeping habits
        g. Maintenance of clean and neat rooms and shared cottage facilities
  7. Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline. Be where children are (during waking hours); walk with them to and from Ewald Dining Center for meals, and other program activities, (e.g., school) to provide ego support.
  8. Help children abide by the established cottage rules and the Agency policies and procedures
  9. Provide support to children in crises through the use of therapeutic crisis intervention techniques, including the use of physical restraint and life space interviews. Please note that therapeutic physical restraint may be used only after a child care worker has received specific training in this area at the Agency.
  10. Supervise and help children in the performance of house jobs.
  11. Inventory and mark clothing and personal belongings of children.
  12. Collect and store clothing and belongings of children who are absent without consent (AWOC).
  13. Be informed about the health needs of the children, and administer medications according to the directions of the Health Services Department.
  14. Store medications in the locked areas and cabinets provided in each cottage.
  15. Refer children to the Health Services Department for all medical problems and examination and treatment by the nurses and physician.
  16. Help evaluate children’s performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress.
  17. Prepare written incident reports on critical incidents and forward them to the Cottage Manager.
  18. Provide pertinent observations and assessment of children to the unit/cottage meeting.
  19. Transport children to off-campus appointments and for travel home as assigned.
  20. Make appropriate entries into the cottage log concerning pertinent and significant observations on children.
  21. Complete cottage log census form in the morning.
  22. Operate the overnight campus switchboard as assigned by the Administrator on Duty or by the supervisor. Make all pertinent entries in the switchboard log provided, provide communications support to other cottage staff and support team.
  23. Perform other duties as assigned
  24. To adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services.
  25. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training.

MINIMUM QUALIFICATIONS:      

  • Passed probationary requirements
  • High School Diploma or equivalent (copy required upon hire)
  • Valid NYS Driver’s License (copy required upon hire)
  • Yearly Physical  (required within one month after hire)

PREFERRED QUALIFICATIONS:   

  • Bachelors or AAS Degree in related field such as Social Welfare, Psychology, Counseling, etc.
  • Previous supervisory experience in working with critically disturbed adolescents

HOURS:   

  • 40 hours per week
  • Must be flexible to meet the needs of the program

OBJECTIVES OF POSITION:

  1. The Shift Leader position will combine some managerial tasks as directed by the Cottage Manager with standard child care duties and responsibilities.
  2. To help create and maintain a healthful, safe and therapeutic environment for the children in the cottage(s).
  3. To help implement each child’s individual treatment goals.
  4. To provide positive role models for children in the care of the Agency.
  5. To ensure that the basic psychological needs of the children for nurturance, structure, and counseling are met.
  6. Help facilitate continuity of cottage program, policies, and practices across both shifts.

DUTIES AND RESPONSIBILITIES:

  1. Supervise proper recording in theResidential Counselor daily log and Awake Overnight log, significant incident reports, and other reports as deemed necessary by the Cottage Manager.
  2. Coordinate orientation of newly admitted resident by utilizing the Peer Orientation Handbook.
  3. Receive disciplinary reports and behavior observation from the school and implement school related problem resolutions as directed by Cottage Manager.
  4. Coordinate cottage recreational planning and special activity planning with appropriate personnel.  Be responsible for proper supervision in attendance at on-going campus wide recreation activities.
  5. Assist Cottage Manager in scheduling Residential Counselors.
  6. At the discretion of the Cottage Manager, responsible for supervising general upkeep of the cottages and mechanical operation of the unit.  This includes responsibility regarding:
    1. Laundry task completed.
    2. Clothing requisitions.
    3. Maintenance requests.
    4. Submission and review of petty cash vouchers and mileage sheets.
    5. Notify Residential Counselors and Awake Overnight staff when residents have medical needs or appointments
    6. Breakfast and brunch counts
    7. Cleanliness and safety of resident’s bedrooms and cottage living area.
    8. Supervision of vehicle use.
    9. Supervise resident’s financial obligations in the unit.
  7. Provide emergency coverage as needed.
  8. Direct and share regularly scheduled staff meetings and attend required meetings.
  9. Assist the Cottage Manager in any area, which they think is vital to the program, and perform job related tasks at their direction.
  10. Adhere to the treatment philosophy of The William George Agency and the rules, requirements, and recommendations of the New York State Office of Children and Family Services.
  11. Responsible for the implementation of programming reflective of The William George Agency treatment philosophy.
  12. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency.  This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  13. Assist the Cottage Manager in all other delegated functions
  14. Continue to perform all duties and responsibilities of the Residential Counselor as listed below:
    1. Know the whereabouts of children assigned to the cottage at all times.  Report missing children immediately to the Administrator on Duty or Cottage Manager.
    2. Provide input to treatment team meetings for the planning of each child’s treatment goal(s) and techniques.
    3. Help implement individual treatment plans with each child.
    4. Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values.
    5. Instruct, guide and assist children in the following areas:
      • Organization and care of clothing and personal belongings.
      • Selection and coordination of dress.
      • Personal health, grooming, and hygiene.
      • Personal habits and conduct.
      • Social conduct and interaction in the cottage and the Agency community.
      • Constructive use of leisure time.
      • Maintenance of clean and neat rooms and shared cottage facilities.
      • Money management.
      • Eating and sleeping habits.
      • Study habits.
    6. Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline.  Be where children are (during waking hours), walk with them to and from Ewald Dining Center for meals, and other program activities, (e.g. school) to provide ego support.
    7. Help children abide by the established cottage rules and the Agency policies and procedures.
    8. Provide support to children in crisis through the use of Therapeutic Crisis Intervention techniques, including the use of physical restraint and life space interviews.  Please note that therapeutic physical restraint may be used only after a Residential Counselor has received specific training in this area at the Agency.
    9. Supervise and help children in the performance of housejobs.
    10. Inventory and mark clothing and personal belongings of children.
    11. Collect and store clothing and belongings of children who are absent without consent (AWOC).
    12. Supervise children’s manners and behavior during meals at Ewald Dining Center.
    13. Be informed about the health needs of children, and administer medications according to the directions of the Clinic.
    14. Store medications in the locked areas and cabinets provided in each cottage.
    15. Refer children to the Clinic for all medical problems and examination and treatment by the nurses and physician.
    16. Participate in, and supervise children at campus recreational activities.
    17. Evaluate children’s performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress.
    18. Prepare written incident reports on critical incidents and forward them to the Cottage Manager.
    19. Participate in the Unit/Cottage meeting, providing pertinent observations to the Cottage Manager.
    20. Transport children to off campus appointments and for travel home as assigned.

DEPARTMENT:        

Residential Services

SUPERVISED BY:     

Cottage Manager

MINIMUM QUALIFICATIONS:      

  • High School Diploma or equivalent (copy required upon hire)
  • Background in sports and recreation
  • Physical (required within one month of hire)
  • Valid NYS Drivers License (copy required upon hire)

PREFERRED QUALIFICATIONS:   

  • Degree in Related Field

HOURS:                                             

  • 8 hours a day, five days a week, with two days off
  • Must be able to work weekends, afternoons and evenings
  • Must be flexible to meet the needs of the program

OBJECTIVES OF POSITION:

  1. To help create and maintain a safe, healthful and nurturing environment for the children in care at the Agency.
  2. To assist in the planning and execution of therapeutic leisure activities that are designed to enrich the children’s experiences at the Agency, specifically recreation, and special events.
  3. To assist members of the treatment team in the implementation of individual treatment goals.
  4. To provide positive role models for children in care at the Agency.

DUTIES AND RESPONSIBILITIES:

  1. General supervision of children.
    • Encourage each child to participate in a variety of campus activity programs actively.
    • Teach children appropriate social interaction skills, team skills, sportsmanship, cooperation and other activity skills.
    • During recreation periods, if not directly involved with the activity, circulate throughout the recreation area of the building and monitor resident activity and the environment.  No resident activity may take place without staff supervision on site.
    • Help mediate and intervene in resident misbehaviors and conduct life space interviews with residents before they return to their cottages.
    • At the conclusion of recreation periods, document level of resident participation in the appropriate forms and inform cottage staff of behavioral consequences, if any.
    • Comply with any reasonable request for assistance by another staff member in working with residents.
    • Prepare Incident Reports on critical incidents and forward them to the appropriate Cottage Manager or Cottage Director in a timely fashion.
    • Prepare reports to the treatment team on each child as scheduled.
    • Help each child to achieve goals identified by the treatment team, particularly the goals as related to recreational activities.
    • During times of staff shortages, may be required to assist in the role of Child Care Worker for Cottages.
  2. Activity Leadership:
    • Organize, initiate and supervise scheduled activities as instructed or as needed.
    • Provide alternative activities as needed after approval is granted by the Director or Assistant Director of Campus Activities.
    • Assign Child Care Workers to supervise appropriate activities.
    • Ensure all equipment and conditions of the recreation areas being used are safe.
    • Document activity results on the activity evaluation forms.
    • Be knowledgeable of behavioral standards and help residents adhere to these standards.
  3. Building Supervision:
    • Monitor the condition of the Fieldhouse and report any need for repairs of equipment or facilities to the Director of Recreation.
    • Monitor the recreation areas for litter and debris and maintain a clean and neat environment at all times.
    • At the end of each day’s recreation program, ensure that all children and staff have left the building and all doors are properly locked or closed.
  4. Transport children to and from off-campus activities.
  5. Perform other duties as assigned by the Director of Campus Activities.
  6. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency.  This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training.
  7. Adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Department Office of Children and Family Services.

DEPARTMENT: 

Recreation

MINIMUM QUALIFICATIONS      

  • Experience in grounds maintenance work, ability to operate heavy equipment
  • High School Diploma or equivalent (copy required upon hire)         
  • Yearly Physical (required within 1 month of hire)
  • Valid NYS Driver’s License (copy required upon hire)

PREFERRED QUALIFICATIONS   

  • Ability to do minor repairs on mechanical equipment
  • Good communication and organizational skills
  • Experience working with adolescents

HOURS                                             

  • Monday through Friday, 8:00 AM – 4:30 PM                     
  • Must be flexible to meet the needs of the program
  • Be on-call for mandatory snow removal or other emergencies

PHYSICAL REQUIREMENTS

  • Be able to handle all the physical responsibilities of the position, which includes but is not limited to lifting, moving, and prolonged periods of standing
  • Must tolerate working in outdoor weather conditions.
  • Must be able to complete Therapeutic Crisis Intervention Training

OBJECTIVES OF POSITION

  • Perform general maintenance of the campus grounds including lawn care, landscaping, trash removal, and snow removal.
  • Function as part-time Vocational Instructor for the youth assigned to their specific skilled trade area, providing a positive work experience emphasizing the development of good work ethic and vocational skills.

DUTIES AND RESPONSIBILITIES

Trade Specific:

  1. Perform general grounds maintenance such as cutting grass, trimming and pruning trees and shrubs, spraying for disease and insect control, and applying fertilizer.
  2. Have the ability to safely and effectively operate heavy machineries such as forklifts, tractors, mowers, trailers, dump trucks, and pickup trucks.
  3. Perform landscaping tasks such as plating trees, bushes, and shrubs; weeding newly landscaped areas; and spreading landscaping materials such as mulch and rocks.
  4. Perform minor repair on grounds equipment.
  5. Empty campus trash containers; rakes and disposes of leaves and debris from campus grounds.
  6. Remove snow and ice from the campus and spreads salt during winter.
  7. Assist in moving and storage of furniture and equipment.
  8. Properly use equipment, material, and tools in a safe and professional manner
  9. Perform related duties as assigned by the supervisor    

Vocational Instructor:

  • Upon hiring into the program, assess the youth’s interests and knowledge of the Vocational Program specific to your trade area
  • Instructs youth in a skilled trade to prepare them for employment upon discharge
  • Plan and conduct on-the-job training activities for a balanced program of instruction, demonstration, and work time that provides youth with opportunities to observe, question, and participate in
  • Instruct youth in the proper and safe care of work areas and all applicable equipment; stress safety at all times
  • Be prepared and in a position to begin work by the Vocational Program time schedules; ensure that assigned youth are properly supervised at all times and maintain attendance and work schedule records
  • Enforce established dress, conduct, and behavioral codes appropriate to the Vocational Program area
  • Communicate and document significant behaviors or incidents on behalf of youth.
  • Maintain all trade-related, Vocational Program, and youth records and paperwork in a timely, organized way

Responsible for adhering to and performing all duties by all rules, regulations, policies, and safety standards of The William George Agency and the New York State Office of Children and Family Services, while upholding our mission, vision, and values.

DEPARTMENT 

Facilities

SUPERVISED BY

Vocational and Grounds Supervisor   

DIRECT REPORT(S)

N/A  

Non-Bargaining Unit

MINIMUM QUALIFICATIONS:         

  • Masters Degree, preferably in Social Work, Human Services or Counseling or Bachelors Degree
  • 3-5 years of direct experience working with youth and families in a counseling position (copy required upon initial hire date), with a commitment to obtain Master’s degree within five (5) years
  • Valid NYS Drivers License (copy required)
  • Yearly Physical (required within 1 month of initial hire date)

PREFERRED QUALIFICATIONS:    

  • Previous experience in working with critically disturbed adolescents and families

HOURS:                                                        

  • Monday – Friday
  • 40 hours per week
  • Must be flexible to meet the needs of the families

POSITION OBJECTIVE:                       

To effectively intervene with families in order to facilitate the goal of family reunification and to work with the family to develop and implement a continuing care plan.

DUTIES AND RESPONSIBILITIES:

  1. Locate, identify, and establish appropriate primary and alternative discharge resources for residents, in conjunction with their Permanency Planning Goal, as defined by the Family Court System.
  2. Work closely with the Behavioral Health Clinician to stay informed about residents’ progress in treatment and effectively communicate progress to families.
  3. Provide family therapy and casework to the families as indicated in the treatment plans, as well as keep families updated about their youngsters’ progress in treatment.  There should be bi-weekly face to face contact with families whose youngster is currently in placement. 
  4. On an on-going basis, provide information about the Agency programs and admission criteria and procedures to OCFS, Probation Departments, Family Courts, School Districts, and other human service agencies.
  5. Provide liaison services to the referral agencies and other human services agencies in the community in order to facilitate the progress of children and their families.
  6. Provide after-care services to children and their families for three (3) months after discharge from the Agency. 
  7. Provide support services to the families, i.e., help gather information about community resources, help obtain financial, transportation, food and shelter supports.
  8. Be an integral part of the child’s treatment team by providing input to the team about family issues, dynamics, and needs by participating actively in the formulation of treatment plans.  Whenever possible, the Family Services Coordinator should attend the Comprehensive and Treatment Plan Reviews.
  9. The Family Services Coordinator should meet at least monthly with their Residential Department Head for supervision, and weekly with the Behavioral Health Clinician for supervision and guidance.
  10. Conduct a Parents’ Support Group on a regularly scheduled basis.
  11. Represent the Agency at Family Court hearings and present the Agency’s assessment and recommendation regarding the children’s and families’ treatment needs.
  12. Help develop discharge plans.  As needed, make referrals for aftercare services, including but not limited to services through Office for People with Developmental Disabilities, Bridges to Health, Mental Health, etc.  Assist families in identifying and securing aftercare resources.
  13. Perform Agency public relations functions as directed by the Residential Department Head.
  14. Perform other duties as assigned by the Director of Admissions and the Residential Department Head.
  15. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency.  This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  16.  Adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York State Office of Children and Family Services.

DEPARTMENT:          

Residential Services

POSITION LEVEL:    

Responsible to the Behavioral Health Clinician and Residential Department Head (Director of Special Services, Hard to Place Services, or Institutional Services) for all treatment and liaison functions

MINIMUM QUALIFICATIONS:      

  • Masters Degree, preferably in Social Work, Mental Health Counseling, or Family Therapy
  • Valid New York State Driver’s License (copy required upon hire)
  • Yearly Physical (required within one month after hire)

PREFERRED QUALIFICATIONS:   

  • Licensed Social Worker
  • Licensed in Mental Health Counseling
  • Licensed in Family Therapy
  • Previous experience in working with critically disturbed adolescents

HOURS:  

  • 40 hours per week
  • Must be flexible to meet the needs of the program

DUTIES AND RESPONSIBILITIES:

  1. Responsible for the development of an individual treatment plan for each resident and family, implementation of the treatment plan, and subsequent transfer and discharge planning along with appropriate continuing care recommendations.
  2. Maintain up-to-date and accurate information on each resident in the statewide Connections system, including progress notes, incidences of family contact, resident contact individual, and group counseling, etc. as required by the New York State Office of Children and Family Services.
  3. Provide individual, group, and family counseling to residents and their families as well as coordinate appropriate family/resource visitation in conjunction with the Cottage Manager and Youth Care Specialists.
  4. Directly supervise Case Planner in job duties as outlined in Case Planner job description.
  5. During weekly Cottage Team Meetings, provide in-service training to educate and guide Youth Care Specialists in treatment interventions and supervise such service in consultation with the Residential Program Department Head.
  6. Prepare clinical reports for legal hearings and document any legal activity in Connections.
  7. Chair treatment team meetings in conjunction with the Residential Services Department Head. 
  8. Provide administrative oversight of the cottage’s physical plant and programming.
  9. Attend all meetings and training as requested by the Director of Residential Services, Residential Services Department Head, and Human Resources Department. 
  10. Assist the Director of Residential Services in other delegated functions.
  11. Assist the Admissions Department with the intake process.
  12. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency.  This includes, but is not limited to, a review of The William George Agency’s Safety Policy and attending all required safety-related training.
  13. Adhere to the treatment philosophy of The William George Agency and the rules, requirements, and regulations of the New York State Office of Family and Children Services.

DEPARTMENT: 

Residential Services

SUPERVISED BY:                 

Residential Services Department Head

MINIMUM QUALIFICATIONS:      

  • Bachelor’s degree in accounting or finance (copy required upon hire)
  • Ten years of hands-on accounting experience
  • Yearly physical (required within 1 month of hire)
  • Valid NYS Driver’s License (copy required upon hire)

PREFERRED QUALIFICATIONS:   

  • CPA
  • Non-profit experience

HOURS:   

  • Monday – Friday
  • 8:00 am – 5:00 pm (full time)
  • Must be flexible to meet the needs of the job

OBJECTIVES OF POSITION:

Supervises the Finance and Accounting departments for The William George Agency and the George Junior Republic School District. This role is to provide information, primarily financial in nature, about all company activities that assist management, the Board and other users in making educated economic decisions about the company’s future.

DUTIES AND RESPONSIBILITIES:

  1. Supervises the activities of the accounting department for the accurate and timely dissemination of financial management reports including, but not limited to, account reconciliations, internal/external monthly financial statements, annual audits and annual budgets.
  2. Supervises the activities of the disbursement department, ensuring the accurate and timely processing of accounts payable, purchase order, petty cash, core employee expense reports, cash control, core payroll processing, and total corporate payroll tax compliance.
  3. Supervises the activities of the accounts receivable department to ensure the accurate and timely management of all accounts receivable aging components including billings, cash receipts application, etc.; funding service management, which includes weekly funding reports and customer service;
  4. Assists with payroll processing in the absence of the Payroll Coordinator
  5. Assists in the completition of regulatory reporting for both The William George Agency and the George Junior Republic School District
  6. Establish and maintain systems and controls that verify the integrity of all systems, processes, and date, and enhance the company’s value.
  7. Respond to the Comptroller as assigned with accurate and timely work to facilitate their financial needs.
  8. Participate in a wide variety of special projects and compile a variety of special reports.
  9. Communicate with co-workers, management, clients, and others in a courteous and professional manner.
  10. Conform with and abide by all regulations, policies, work procedures, and instructions.
  11. Adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services.
  12. Other duties as deemed necessary and appropriate to promote the continued operation and direction of the Accounting Department as directed by the Comptroller and/or Executive Director.

COMPETENCIES:

  1. Financial Management
  2. Technical Capacity
  3. Performance Management
  4. Ethical Conduct
  5. Communication Proficiency
  6. Personal Effectiveness/Credibility

DEPARTMENT:        

Accounting

SUPERVISED BY:     

Comptroller

MINIMUM QUALIFICATIONS:      

  • Current NYS Registration for RN (copy required upon hire)
  • Valid New York State Driver’s License (copy required upon hire)
  • Yearly Physical (required within 1 month of hire)

PREFERRED:                                    

  • Experience with adolescents

HOURS:                                             

  • 40-hour work week; flexible to meet the needs of the program.

POSITION OBJECTIVES:

  1. To provide high-quality nursing care and health education to the residents of The William George Agency.
  2. To provide continuing education to staff concerning OSHA regulations.
  3. To oversee medication administration in the cottages.
  4. To develop health/safety-related issues of the residents and staff.
  5. To participate in the development of health care policy for The William George Agency.
  6. To oversee the Hepatitis B vaccine program for staff.

DUTIES AND RESPONSIBILITIES:

  1. Assist the Medical Director and Nursing Supervisor in the timely review of policies, procedures and protocols for medical and nursing care at the clinic.
  2. Maintain documentation in a medical record for each child at The William George Agency in accordance with established practices and NYS OCFS regulations.
  3. Conduct appropriate medical and health examinations as directed by Medical Director or stipulated by NYS OCFS regulations.
  4. Provide appropriate nursing and medical care to the children who have health-related complaints and make appropriate referrals as necessary.
  5. Ensure that Behavioral Health Clinician and Manager are informed of the health needs of each child in their care.
  6. Attend cottage meetings to discuss health care issues as needed or at request of the Behavioral Health Clinician or Cottage Manager.
  7. Directly supervise and maintain medication logs prescribed by the physician and psychiatrists in accordance with established medical practices and NYS OCFS regulations.
  8. Conduct medication classes for cottage staff to include:
    • The 5 rights of medication administration
    • Correct documentation/charting of medication administration
    • Familiarize CCW with side effects of specific medications
    • Review injury/illness protocols
    • Correct protocol and documentation of medication errors
    • Maintain communication with Cottage Manager/Behavioral Health Clinician.
  9. Attend 30 day treatment meeting, planning conferences and cottage meetings as possible.  Prepare written health summaries as needed.
  10. Conduct OSHA classes on blood borne pathogens for staff as needed and maintain written records.
  11. Offer Hepatitis B Vaccine program, including education of staff and administration of vaccine; maintain written records of administration or declination of Hepatitis B Vaccine.
  12. Assist in staff physical exams to include BP, PPD and maintain written records for medical clinic/personnel.
  13. Perform tasks as assigned by supervising nurse to insure optimum functioning of the clinic. These tasks include, but are not limited to:
    • Ordering supplies/equipment as needed
    • Routine housekeeping duties to maintain building
    • Submitting repair orders and requisitions for supplies as needed
    • Scheduling of residents/staff to see physician as needed
    • Scheduling off-campus appointments for dental visits
    • Scheduling/transporting residents to medical trips as ordered by physician. Staff nurse must use WGA vehicle (except for special circumstances).
    • Providing health related counseling and education to residents
  14. Maintaining inventory of medical supplies/equipment
  15. Monitor children at meals and in school for medication administration and health assessments.
  16. Draw blood work as ordered by physician using standard medical practices and OSHA guidelines.
  17. Procure, maintain and update immunization records for each resident at The William George Agency.
  18. Following standard orders, assess and treat medical conditions as needed, making proper referrals.
  19. Staff nurses will be available to AOD via Agency issued cell phone 24 hours/day. Cell phone call will rotate among staff. Written record will be kept of calls and transcribed to medical charts in a timely fashion.
  20. Perform other duties as assigned by the Medical Director or Nursing Supervisor.
  21. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  22. Adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York State Office of Children and Family Services.

POSITION LEVEL: 

Responsible to the Medical Director and Nursing Supervisor.

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in food and nutrition, dietetics, or food services required
  • Must be registered by the American Dietetic Association.
  • Valid NYS Driver’s License (copy required upon hire date)
  • Yearly Physical (required within 1 month after hire date)

PREFERRED QUALIFICATIONS    

  • 2 or more years experience in residential care
  • Previous experience with the National School Lunch Program.  

HOURS                                              

  • 2-4 hours per week                          
  • Flexible schedule

OBJECTIVES OF POSITION

To educate staff and residents to help promote proper nutrition and healthy lifestyles, and to help insure compliance within the National School Linch Program

DUTIES AND RESPONSIBILITIES

  • Menu and recipe planning and development
  • Calculation, writing and coordination of special diets for students with food allergies or other dietary restrictions
  • Provides technical assistance for foodservice personnel
  • Educates students and staff regarding healthy food choices through school training and community outreach
  • Working with district wellness committees
  • Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency

POSITION LEVEL                 

Reports to Director of Food Services

MINIMUM QUALIFICATIONS        

  • Four or more years of experience in commercial or residential carpentry
  • High School Diploma or equivalent (copy required upon hire)         
  • Yearly Physical (required within 1 month of hire)
  • Valid NYS Driver’s License (copy required upon hire)

PREFERRED QUALIFICATIONS

  • Eight or more years of experience in commercial or residential carpentry
  • Completion of a formal carpenter’s apprenticeship or training program
  • Good Communication and Organizational Skills
  • Experience working with adolescents
  • Previous supervisory experience

HOURS                                  

  • Monday through Friday, 8:00 AM – 4:30 PM                     
  • Must be flexible to meet the needs of the program

SALARY

$70,000/year plus benefits

PHYSICAL REQUIREMENTS

  • Be able to handle all the physical responsibilities of the position which include but are not limited to lifting, moving, and prolonged periods of standing, ability to climb ladders, access equipment located in basements and crawlspaces, ability to work off ladders, scaffolding, and in confined spaces.
  • Must be able to successfully complete Therapeutic Crisis Intervention Training

OBJECTIVES OF POSITION

  • Performs skilled carpentry work in the construction and/or maintenance of various types of facilities, buildings, offices, classrooms, restrooms, sheds, fences, and other structures to meet building codes. Plans, assigns, coordinates, and supervises the work of carpenters.
  • Employees in this job also function as a part-time Vocational Instructor for the youth assigned to their specific skilled trade area, providing a positive work experience emphasizing the development of good work ethic and vocational skills.

DUTIES AND RESPONSIBILITIES

Trade Specific:

  1. Builds, remodels, and maintains various types of facilities, buildings, offices, classrooms, restrooms, and other structures
  2. Functions as a lead carpenter to assigned staff; organizes, schedules, assigns, and reviews the work of others
  3. Installs, builds, and repairs internal and external structures
  4. Using carpenter’s hand and power tools to repair doors, windows, window frames, floors, walls, ceilings, partitions, and furniture; to install drywall or finished hardware such as door locks, hinges, and door checks; to install and repair ceiling tiles and floor coverings; make minor roofing repairs and do concrete work
  5. Estimate cost, time, and materials for carpentry projects or work efforts as assigned
  6. Reads, interprets, and works from plans, drawings, and specifications
  7. Ensures work performed is completed in a manner conforming with plans, specifications, and building code and safety requirements
  8. Properly use equipment, material, and tools in a safe and professional manner
  9. Order necessary materials
  10. Approve bi-weekly time cards, and leave requests
  11. Responsible for evaluating, disciplining and terminating of supervised employees in conjunction with the Human Resources Dept. 
  12. Perform related duties as assigned by the supervisor    

Vocational Instructor:

  1. Upon hiring into the program, assess the youth’s interests and knowledge of the Vocational Program specific to your trade area
  2. Instructs youth in a skilled trade to prepare them for employment upon discharge
  3. Plan and conduct on-the-job training activities for a balanced program of instruction, demonstration, and work time that provides youth with opportunities to observe, question, and participate in
  4. Instruct youth in the proper and safe care of work areas and all applicable equipment; stress safety at all times
  5. Be prepared and in position to begin work following the Vocational Program time schedules; ensure that assigned youth are properly supervised at all times and maintain attendance and work schedule records
  6. Enforce established dress, conduct, and behavior codes appropriate to the Vocational Program area
  7. Communicate and document significant behaviors or incidents on behalf of youth.
  8. Maintain all trade-related, Vocational Program, and youth records and paperwork in a timely, organized way

Responsible for adhering to and performing all duties following all rules, regulations, policies, and safety standards of The William George Agency and the New York State Office of Children and Family Services, while upholding our mission, vision, and values.

DEPARTMENT 

Facilities

SUPERVISED BY  

Facilities Supervisor

DIRECT REPORT(S)

Carpenters

About The William George Agency for Children’s Services

The William George Agency for Children’s Services is located on a 650-acre campus nine miles northeast of Ithaca, in the Finger Lakes Region of New York State. It is a private not-for-profit residential treatment center licensed by the New York State Office of Children and Family Services (OCFS) that serves both male and female youth between the ages of 12 and 21, and their families, who present with significant mental health issues, behavioral difficulties, and substance abuse issues.  Our programs offer an array of treatment modalities specifically designed to meet the needs of our youth.

The William George Agency for Children’s Services is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunities without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

In broad terms, this job description intends to provide the general functions and responsibilities of positions given this title and shall not be construed as a declaration of the total of the specific job duties and responsibilities for any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

How to Apply: https://www.wgaforchildren.org/career-opportunities/

Outstanding Benefits Package Working at The William George Agency for Children’s Services comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also offer generous paid time off to support your work-life balance.

MINIMUM QUALIFICATIONS

  • Ten or more years of progressively more responsible experience in facilities management in educational, hospital, government, or not-for-profit institutions, with five or more years of supervisory experience
  • General knowledge of mechanical trades (engineering services, plumbing, and electrical), architectural trades (carpentry, paint, and locksmith); and campus operations (grounds, custodial, automotive, shipping/receiving)
  • Strong ability to supervise and develop personnel
  • Excellent interpersonal and communication skills
  • Proven track record of outstanding customer service and service assessments and improvements.
  • Physical (required within 1 month of hire)
  • Familiarity and ease with utilizing computer technology used for work planning, communication, data gathering and reporting, including computerized maintenance management software
  • Valid NYS Driver’s License (copy required upon hire)

PREFERRED QUALIFICATIONS                    

  • Bachelor’s Degree in related field or licensed tradesperson. (copy required upon hire)
  • Certifications in Facilities such as Certified Plant Engineer (CPE), Certified Facility Manager (CFM), or other related engineering/facilities designations
  • Experience working within a labor union environment
  • New York State Certification in water treatment plant and distribution system operation
  • Knowledge of New York State Office of Children and Family Services (OCFS) and State Education Department (SED) building, fire, and safety codes

HOURS                                                          

  • Monday through Friday, 8:00 AM – 5:00 PM
  • Must be flexible to meet the needs of the program
  • On Call as needed 

PHYSICAL REQUIREMENTS

Be able to handle all the physical responsibilities of the position, which includes but is not limited to lifting, moving, and prolonged periods of standing

OBJECTIVES OF POSITION

The Director of Facilities is responsible for planning, communication, facilitation, oversight, and coordination of the preventative maintenance, repairs, improvements, renovation, new construction, and presentation of all buildings and grounds, utilities, and vehicles of The William George Agency and the George Junior Republic Union Free School District. This role also supervises the department’s day-to-day operations through supervisory personnel, skilled trades, and outside contractors assigned to the operation.  

DUTIES AND RESPONSIBILITIES OF THE JOB

  1. Provides leadership, supervision and training to the campus Facilities Supervisors to include time management, programming, facility technical competencies, including reviewing and evaluating work assignments for completion and compliance; make recommendations for improvements and modifications.
  2. Prepares specifications for physical plant projects; estimates costs for equipment, materials, labor, and supplies; prepares bid specifications for projects, equipment, and contracted services; oversees the site and building projects performed by outside contractors.
  3. Ensures the proper hiring and training of facilities staff in an effort to encourage a consistently, positive and promt response to work requests. Conducts and approves all performance evaluations of facilities staff.
  4. Develops controls and procedures to monitor work order requests for the assurance of effective and timely evaluation, assignment, completion, and close-out of routine and preventative maintenance of all facilities management and work production.
  5. Develops multi-year operating budget and recommends priorities for departments and functions for which the position is responsible. Negotiates contracts and monitors expenditures to assure that funds are effectively and approriately used.
  6. Establishes and implements short and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness and implements changes required for improvement.
  7. Develops an organizational model that is focused on customer satisfaction, technology infused and forward thinking.
  8. Develops a plan for 24-7 emergency coverage relating to building maintenance and safety.
  9. Participates in safety committees, task forces, and project teams and other duties as assigned
  10. Responsible for adhering to and performing all duties following all rules, regulations, policies, and safety standards of The William George Agency and the New York State Office of Children and Family Services, while upholding our mission, vision and values.

DEPARTMENT:

Facilities

SUPERVISED BY:

Director of Operations

DIRECT REPORT(S):

Facilities Department Supervisors

MINIMUM QUALIFICATIONS      

  • High School Diploma
  • Valid New York State Driver’s License
  • Yearly Physical (required within 1 month after initial hire date)

PREFERRED QUALIFICATIONS 

  • Medical Assistant Certification from a recognized insitution
  • Knowledge of medical coding procedures and terminologies for filling medical documentation
  • Proficient in Microsoft Office Suite of Software

HOURS                                             

Monday through Friday, 8:00AM – 5:00PM                       

OBJECTIVES OF THE POSITION

The Medical Office Assistant role is to support the daily operations of the medical clinic by documenting and filing pertinent medical information, locating and assisting residents to ensure that they attend scheduled appointments, transport residents to scheduled medical appointments and procedures, documenting medical information in the CONNECTIONS medical tab, and assisting the Adminastrative Assistant in general administrative duties.

DUTIES AND RESPONSIBILITIES

Medical Documentation

  1. Document relevant information in patient medical file
  2. Filing and/or scanning medical documents into patient medical file
  3. Obtaining medical information for physician prior to residents scheduled appointment
  4. Covid-19 protocol for testing/resulting of Residents and Staff
  5. Scheduling and completing order entry for blood draws and labs in Elabs

Assisting the Physician

  1. Locate and escort residential patients to scheduled on campus office appointments
  2. Document diagnosis and/or treatment recommendations in medical file

Medical Appointments

  1. Transport residents to off campus scheduled appointments and procedures

CONNECTIONS Medical Tab Management

  1. Document relevant information in the CONNECTIONS foster care state database

General Office Duties

  1. Welcome patients into the office and manage the reception area
  2. Assist the Administrative Assistant in answering the phones
  3. Assist the Administrative Assistant in duties as needed

DEPARTMENT        

Medical Services

POSITION LEVEL  

Responsible to the Nursing Supervisor, for medical issues and Medical Clinic Administrator for administrative matters.

MINIMUM QUALIFICATIONS        

  • Prior Healthcare experience, with responsibilities in enrollment verifications, prior authorization of services, service coordination, billing and coding for Medicaid services
  • High School Diploma
  • Valid New York State Driver’s License
  • Yearly Physical (required within 1 month after hire)

PREFERRED QUALIFICATIONS    

Experience, expertise, and knowledge of:

  1. The child welfare system
  2. Foster care healthcare requirements
  3. The unique complex needs of the foster care population
  4. Medicaid Managed Care policies and operations

He or she must further comply with the following required background checks:

  1. NYS Statewide Central Register of Child Abuse and Maltreatment (SCR)
  2. NYS Sex Offender Registry (SOR)
  3. NYS Division of Criminal Justice Services (DCJS) fingerprinting
  4. NYS Justice Center Staff Exclusion List (SEL)
  5. NYS OMIG Medicaid Exclusion List

HOURS                                              

40 hour work week

OBJECTIVE OF POSITION

VFCAs and Medicaid Managed CarePlans (MMCPs) are responsible for ensuring there is a highly-coordinated approach between local departments of social services, the Agency and the Medicaid Managed Care Plans. To this end, all agencies are required to have a Medicaid Managed Care Liaison who will coordinate with the MMCPs.

  1. To establish a working relationship with all Managed Care Companies that service our children.
  2. To establish contracts with each of the MMCs that serve children in our care  and coordinate benefits.
  3. To be an effective liasion between providers here at WGC and the MMCs.
  4. To work as an integral member of the Health Care Team providing comprehensive health care.
  5. To provide daily oversight that is in line with the Agency’s mission, vision and values as directed by the Medical Director.

DUTIES AND RESPONSIBILITIES

  1. Coordinate with the MMCP’s foster care liaison/coordinator
  2. Inform and coordinate with the MMCP when a child’s primary care provider needs to be changed
  3. Be the primary contact person for the MMCP to assist with the following:
    • MMCP enrollment, disenrollment, and transitions
    • Immediate issuance of a Welcome Letter
    • Securing identification showing the effective enrollment date (including immediate temporary identification)
    • Replacement insurance identification card
  4. Assist with foster care placement changes including:
    • Access to health care
    • Facilitate a single case agreement when a child is placed outside of the MMCP’s service area or provider network
  5. Interact with clinical and billing staff
  6. Refer children for needed services and assist in provider selection
  7. Coordinate with health care providers, including school- and community-based services
  8. Maintain eligibility for public or private health insurance
  9. Coordinate benefits
  10. Assist with consent and/or confidentiality issues
  11. Oversee all business functions
  12. Assist with court-ordered services and fair hearings

The MMCL will fulfill their duties using a system of communication and notification with MMCPs that includes:

  1. Mechanisms for sending and receiving information, including new enrollments or dis-enrollments from MMCPs
  2. Foster Care Intake and Discharge status
  3. Changes in placement or address
  4. Changes in health status or provider

SUPERVISION

Under the oversight of the Medical Director, The William George Agency’s Medicaid Manage Care Liaison (s) will work in collaboration with applicable Agency staff members to carry out the responsibilities described above in coordination with the Foster Care Coordinators of the contracted MMCPs in our area.

DEPARTMENT        

Medical Clinic

SUPERVISED BY     

Medical Clinic Administrator

MINIMUM QUALIFICATIONS:      

  • 1-year direct child care or child care supervisory experience
  • High School Diploma or equivalent (copy required upon initial hire date)
  • Valid New York State Drivers License (copy required upon initial hire date)
  • Physical (required within one month after initial hire date)

PREFERRED QUALIFICATIONS:   

  • Bachelors or AAS Degree in a related field such as Social Welfare, Psychology, Counseling, etc.
  • Previous supervisory experience in working with critically disturbed youth

HOURS:                                 

  • 40 hours per week
  • Must be flexible to meet the needs of the program

DUTIES AND RESPONSIBILITIES:

  1. Supervise Youth Care Specialists and Awake Overnight Youth Care Specialists in the implementation of treatment plans and duties, as described in their job descriptions.
  2. Ensure proper documentation of the daily resident logs and Awake Overnight log as well as significant incident reports, and other reports through training and supervision.
  3. Receive disciplinary reports and behavior observation from the school and implement school-related problem resolutions as directed by Cottage Manager.
  4. Facilitate cottage based community meetings in conjunction with the Cottage Manager.
  5. Assist Cottage Manager in the scheduling of  Youth Care Specialists during school vacations.  
  6. Responsible for ensuring the general upkeep of the cottages and the mechanical operation of the unit.
  7. Provide emergency coverage as needed. 
  8. Co-lead weekly staff meeting with the Cottage Manager.
  9. In the absence of the Cottage Manager; the Assistant Cottage Manager has the authority to make decisions regarding treatment of residents after consulting the respective Department Head.   
  10. Responsible for evaluating, disciplining and terminating of supervised employees in conjunction with the Human Resources Department, in the absences of the Cottage Manager.
  11. Adhere to the treatment philosophy of The William George Agency and the rules, requirements, and recommendations of the New York State Office of Children and Family Services.
  12. Responsible for the implementation of programming reflective of The William George Agency treatment philosophy.
  13. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency.  This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training.
  14. Assist the Cottage Manager in all other delegated functions.

DEPARTMENT:

Residential Services

SUPERVISED BY:                             

Cottage Manager

SUPERVISION OF:                           

Youth Care Specialists

MINIMUM QUALIFICATIONS      

  • Masters Degree, preferably in Social Work, Human Services or Counseling or Bachelors Degree and 3-5 years of direct experience working with youth and families in a counseling position (copy required upon hire )
  • Valid NYS Drivers License (copy required)
  • Yearly Physical (required within 1 month of hire)

PREFERRED QUALIFICATIONS   

  • Previous experience in working with critically disturbed adolescents and families

HOURS                                             

  • Monday – Friday
  • 40 hours per week
  • Must be flexible to meet the needs of the family

POSITION OBJECTIVE                   

To effectively work with families in order to implement the treatment planning process with families and or permanency resources to facilitate the goal of family reunification and to work with the family to develop and implement a continuing care plan and establish effective permanency.  The Regional Family Services Coordinator will serve the families/discharge resource in the designated region assigned.  This position will cover Oneida, Onondaga, Madison, Cortland, Chenango, Otsego, Broome, Delaware, Sullivan and Orange counties.

DUTIES AND RESPONSIBILITIES

  1. Locate, identify, and establish appropriate primary and alternative discharge resources for residents, in conjunction with their Permanency Planning Goal, as defined by the Family Court System of the Counties in the region.
  2. Work closely with the Behavioral Health Clinicians to stay informed about residents’ progress in treatment and effectively communicate progress to families.
  3. Provide family therapy and casework to the families as indicated in the treatment plans, as well as keep families updated about their youngsters’ progress in treatment.  There should be bi-weekly face to face contact with families whose youngster is currently in placement. 
  4. On an on-going basis, provide information about the Agency programs and admission criteria and procedures to OCFS, Probation Departments, Family Courts, School Districts, and other human service agencies.
  5. Provide liaison services to the referral agencies and other human services agencies in the communities in order to facilitate the progress of children and their families.
  6. Provide after-care services to children and their families for three (3) months after discharge from the Agency.  As needed by particular county.
  7. Provide support services to the families, i.e., help gather information about community resources, help obtain financial, transportation, food and shelter supports.
  8. Be an integral part of the child’s treatment team by providing input to the team about family issues, dynamics, and needs by participating actively in the formulation of treatment plans.  Whenever possible, the Family Services Coordinator should attend the Comprehensive and Treatment Plan Reviews.
  9. Represent the Agency at Family Court hearings and present the Agency’s assessment and recommendation regarding the children’s and families’ treatment needs.
  10. Help develop discharge plans.  As needed, make referrals for aftercare services, including but not limited to services through Office for People with Developmental Disabilities, Bridges to Health, Mental Health, etc.  Assist families in identifying and securing aftercare resources.
  11. Perform Agency public relations functions as directed by the Residential Department Head.
  12. Perform other duties as assigned by the Director of Admissions and the Residential Department Head.
  13. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency.  This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  14.  Adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York State Office of Children and Family Services.

DEPARTMENT        

Residential Services

POSITION LEVEL   

Responsible to the Director of Hard to Place Services for all treatment and liaison functions.

MINIMUM QUALIFICATIONS      

  • Bachelors Degree, preferably in Social Work, Human Services or Counseling related field (copy required upon hire)
  • Experience in the Human Service field with youth or reentry
  • Valid New York State Driver’s License (copy required upon hire)
  • Physical (required within one month of hire)

PREFERRED QUALIFICATIONS   

  • Masters Degree in Social Work or related field and previous experience in working with critically disturbed adolescents. Direct experience working with youth in a counseling position

HOURS                                             

  • Monday – Friday
  • 40 hours per week
  • Must be flexible to meet the needs of the family and agency

POSITION OBJECTIVE                   

To serve as a liaison for the family while youth is in the residential portion of the program, and collaborate with families and/or permanency resources to create and implement a comprehensive aftercare plan to enable successful community reintegration on trial discharge.

DUTIES AND RESPONSIBILITIES

  1. Locate, identify, and establish appropriate primary and alternative discharge resources for Raise the Age (RTA) residents, in conjunction with their Permanency Planning Goal, as defined by the Family Court System.
  2. Work closely with the RTA treatment team to stay informed regarding residents’ progress in treatment and effectively communicate progress to families.
  3. Provide supportive services to the families and/or permanency resource as indicated in the treatment plans. Travel 2x/month for contact with each family of youth currently in placement.
  4. Provide liaison services to the referral agencies and other human services agencies in the community in order to facilitate the youngster’s positive reunification back into their home community.
  5. Travel weekly to meet with youth on trial discharge and monitor progress. Provide aftercare services to the RTA youth and their families for four (4) months during trial discharge from the Agency. 
  6. Be an integral part of the child’s treatment team by providing input to the team about family issues, dynamics, and needs by participating actively in the formulation of treatment plans.
  7. The Aftercare Services Coordinator will meet on a regular basis with the Director of RTA Services for supervision.
  8. If needed, represent the Agency at Family Court hearings and present the Agency’s assessment and recommendation regarding the children’s and families’ treatment needs.
  9. Help develop discharge plans.  Make referrals for aftercare services, including but not limited to services through the Office for People with Developmental Disabilities, Bridges to Health, Mental Health, etc.  Assist families in identifying and securing aftercare resources.
  10. Identify and establish educational, vocational, and aftercare resources in local communities for the RTA youth upon discharge.
  11. Perform other duties required.
  12. Responsible for adhering to and performing all duties in accordance with safety standard, practice, and policy of The William George Agency.
  13. Adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services.

DEPARTMENT        

Residential Services

SUPERVISED BY     

Program Director

MINIMUM QUALIFICATIONS      

  • High School Diploma or equivalent (copy required upon hire)
  • Valid New York State Driver’s License (copy required upon hire)
  • Clean Driving Record
  • Yearly physical (required within one month after hire)

PREFERRED QUALIFICATIONS   

  • Experience with adolescents;
  • Therapeutic Crisis Intervention (TCI) trained

HOURS                                             

  • Part-time 3:30 p.m. to 6:00 p.m. Monday – Thursday;
  • Must be flexible to meet the needs of the program

OBJECTIVES OF POSITION

  1. To assist the OASAS-licensed clinic in providing safe transport of residents to and from appointments on-campus.
  2. To communicate effectively with Program staff, Agency staff, and residents.
  3. To model pro-social attitudes and behaviors for residents at all times.

DUTIES AND RESPONSIBILITIES

  1. Transport residents to and from appointments on-campus.
  2. Review and understand the Office Manager-provided schedules for appointments.
  3. Learn the locations of cottages and other buildings on-campus.
  4. Remain in communication with Van Clef and Agency staff for appointment coordination.
  5. Assist in day-to-day functions at Van Clef when not engaged in transporting residents including drug testing.
  6. Assist Van Clef staff with scheduling appointments as needed.
  7. Make sure that all safety equipment in transport vehicles are in working order and used appropriately during transports.
  8. Pick-up and return keys at the beginning and end of each shift, complete monthly vehicle inspections as needed.
  9. Must be able to perform physical intervention (restraints) if necessary to protect the well-being of residents.
  10. To adhere to all rules, regulations, policies and philosophy of The William George Agency, New York State Office of Addiction Services and Supports, and the New York State Office of Children and Family Services.
  11. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  12. Perform other duties assigned.

SUPERVISED BY       

Van Clef Office Manager with oversight by Program Director

DEAPARTMENT          

Van Clef OASAS-licensed Clinic

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FY 21-22 Annual Report

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380 Freeville Road, Freeville, NY 13068 | 607.844.6460

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Dining Menu

Welcome to the on-line viewing of the William George Agency/George Junior Republic School District dining menu.  The attached Nutrislice digital application provides a food service experience that engages and informs students, parents, staff and visitors.

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