Career Opportunities

The William George Agency is one of the larger providers of services for young adults in Upstate New York, and one of the oldest nationwide. We actively seek diverse staff members committed to our Agency’s Mission, Vision, and Values who Care First about young people and their families. We offer competitive salaries, a comprehensive benefits package, an Employee Assistance Program, a diverse work environment, opportunities for career advancement and personal growth.   Our Youth Care Specialists have a choice of three schedule options:  Sunday thru Wednesday, Wednesday thru Saturday or Overnights!

We will call to schedule interviews within two business days.

 

 Apply online now >

Current Positions Available

MINIMUM QUALIFICATIONS:           

  • Background in sports and recreation
  • High School Diploma or equivalent (copy required upon initial hire date)
  • Physical and TB Test (required within one month of initial hire date)
  •  Valid NYS Driver’s License (copy required upon initial hire date)

PREFERRED QUALIFICATIONS:          

Degree in Related Field

HOURS:                                              

  • 8 hours a day, five days a week, with two days off
  • Must be able to work weekends, afternoons and evenings
  • Must be flexible to meet the needs of the program

OBJECTIVES OF POSITION:

  1.  To help create and maintain a safe, healthful and nurturing environment for the children in care at the Agency.
  2. To assist in the planning and execution of therapeutic leisure activities that are designed to enrich the children’s experiences at the Agency, specifically recreation, and special events.
  3. To assist members of the treatment team in the implementation of individual treatment goals.
  4. To provide positive role models for children in care at the Agency.

DUTIES AND RESPONSIBILITIES: 

  1. General supervision of children.
    1. Encourage each child to participate in a variety of campus activity programs actively.
    2. Teach children appropriate social interaction skills, team skills, sportsmanship, cooperation and other activity skills.
    3. During recreation periods, if not directly involved with the activity, circulate throughout the recreation area of the building and monitor resident activity and the environment. No resident activity may take place without staff supervision on site.
    4. Help mediate and intervene in resident misbehaviors and conduct life space interviews with residents before they return to their cottages.
    5. At the conclusion of recreation periods, document level of resident participation in the appropriate forms and inform cottage staff of behavioral consequences, if any.
    6. Comply with any reasonable request for assistance by another staff member in working with residents.
    7. Prepare Incident Reports on critical incidents and forward them to the appropriate Cottage Manager or Cottage Director in a timely fashion.
    8. Prepare reports to the treatment team on each child as scheduled.
    9. Help each child to achieve goals identified by the treatment team, particularly the goals as related to recreational activities.
    10. During times of staff shortages, may be required to assist in the role of Child Care Worker for Cottages.
  2. Activity Leadership:
    1. Organize, initiate and supervise scheduled activities as instructed or as needed.
    2. Provide alternative activities as needed after approval is granted by the Director or Assistant Director of Campus Activities.
    3. Assign Child Care Workers to supervise appropriate activities.
    4. Ensure all equipment and conditions of the recreation areas being used are safe.
    5. Document activity results on the activity evaluation forms.
    6. Be knowledgeable of behavioral standards and help residents adhere to these standards.
  3. Building Supervision:
    1. Monitor the condition of the Fieldhouse and report any need for repairs of equipment or facilities to the Director of Recreation.
    2. Monitor the recreation areas for litter and debris and maintain a clean and neat environment at all times.
    3. At the end of each day’s recreation program, ensure that all children and staff have left the building and all doors are properly locked or closed.
  4. Transport children to and from off-campus activities.
  5. Perform other duties as assigned by the Director of Campus Activities.
  6. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training.
  7. Adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Department Office of Children and Family Services.                                                   

DEPARTMENT: 

Recreation

MINIMUM QUALIFICATIONS:                             

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Physical & TB Test (required within 1 month after initial hire date)
  • 1 year direct child care or child care supervisory experience

PREFERRED:                           

  • BS or AAS Degree in Related Field

HOURS:                                   

  • Wednesday, Thursday, Friday:  2:30 pm – 11:30 pm
  • Saturday:  9:00 am – 11:30 pm
  • Must be flexible to meet the needs of the program

POSITION OBJECTIVES:         

  1. To help create and maintain a healthful, safe and therapeutic environment for children in all cottages on campus during duty hours.
  2. To assist staff on duty in implementing each child’s individual treatment goals.
  3. To provide positive role models for children in the care of the Agency.
  4. To provide positive role models and leadership for child care staff in the employ of the Agency.
  5. To ensure that the basic psychological needs of the children for nurturance, structure and counseling are met.

PHYSICAL REQUIREMENTS:

  1. After Therapeutic Crisis Intervention Training, be able to physically restrain residents if necessary.

DUTIES AND RESPONSIBILITIES OF THE JOB:

  1. Be aware of the whereabouts of all children on campus at all times. Report missing children immediately to the State police, and Director of Residential Services
  2. Instruct, guide and assist child care staff in the following areas:
    1. Organization or care of cottage environment during weekends and evening hours.
    2. Planning and implementing instructive use of leisure time for residents.
    3. Maintenance of cottage routine in each cottage.
    4. Maintenance of routine at Ewald Dining Center and in transit to and from meals.
    5. Maintenance of routine at Boscowitz Field House and in transit to and from recreation.
    6. Maintenance of order during crisis situations.
    7. Social contact with children and staff as appropriate role models.
  3. Instruct, guide and assist the campus support team in the following areas:
    1. Assign tasks to individual support team members, as necessary.
    2. Assist during crisis situations and assign tasks to resolve crises as necessary.
  4. Assist Cottage Managers by:
    1. Noting reasons for workers failure to report to work in Administrative log.
    2. Contacting workers to fill unassigned staff shift in cottages.
    3. Suspending Agency employees for infractions of policy or procedures that endanger the welfare of residents in care.
  5. Assist medical staff by:
    1. Distributing medication on weekends and evenings.
    2. Acting as liaison with the nurse on duty after hours when there is a question about an injury or illness of a resident.
    3. Completion and/or collection of Accident Reports relevant to staff injury during work hours.
  6. Coordinate off-campus transportation for residents during evenings hours and weekends and assign cottage staff to transportation duty when necessary.
  7. Maintain the Administrator on Duty log. Write Significant Incident Reports when necessary and collect Significant Incident Reports from cottage staff after they are written.
  8. Act as liaison between campus and the Director of Residential Services and/or Managing Director, particularly during crises and/or when State Police, local Police, firefighters or ambulance have been called to campus.
  9. Act as Agency liaison to OCFS and/or The Justice Center regarding reports of or response to allegations of abuse/neglect.
  10. Participate and supervise children and staff at campus recreational activities.
  11. Conduct investigations when requested by the Director of Residential Services.
  12. Conduct and supervise searches of all residents’ persons and belongings upon return from off-campus visitation and conduct general searches of campus upon request of the Director of Residential Services. Complete search log after each search according to The William George Agency procedure.
  13. Participate in Directors/Managers meetings upon request of the Director of Residential Services.
  14. Participate in in-service trainings or off-campus continuing education upon the request of the Director of Residential Services.
  15. Adhere to the treatment philosophy of The William George Agency and the rules, requirements and recommendations of the New York State Office of Children and Family Services.
  16. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.

POSITION LEVEL:       

Reports to the Director of Support Services

MINIMUM QUALIFICATIONS:                                 

  • High School Diploma (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Physical (required within 1 month of initial hire date)

PREFERRED:                           

  • A.A.S. Degree in Accounting or related field. Excel experience a must.
  • Previous insurance billing and accounting experience highly desirable.

HOURS:                                  

Monday through Friday, 8:00 AM – 5:00 PM

OBJECTIVES OF POSITION:

This position is primarily responsible for the billing and collection of all rate-based services provided by the William George Agency and the George Junior Republic Union Free School District, as well as Medicaid per diem and fee for service billing. This includes billing of private insurance carriers for residents involved in our OASAS licensed program. This position will also participate in office administration duties essential for day-to-day operation.

DUTIES AND RESPONSIBILITIES:

  1. All aspects of billing for rate-based services provided by the William George Agency and the George Junior Republic Union Free School District. This will include maintenance of residential placement days of care records (attendance) as well as student school attendance records and thorough understanding of billing requirements and procedures. Includes posting of receipts and recognition and resolution of billing issues. This includes appropriate billing for Medicaid per diem based enrollment billing.
  2. All aspects of Medicaid and private insurance billing for individuals receiving Medicaid eligible “fee for service” services as well as individuals involved in our OASAS drug and alcohol treatment program. Interfacing with OASAS office manager is an essential requirement of this position. Includes posting of receipts and recognition and resolution of billing issues.
  3. Participation in coordination of receivables collection. This will include written correspondence and telephone contact to resolve outstanding receivables issues. Must be detail oriented and have solid note-taking skills.
  4. Ability to comprehensively learn billing software including general ledger based billing through Fund EZ general ledger software, Medicaid “e-paces” program and coordination with a third party billing service for current Medicaid/private insurance “fee for service” billing.
  5. Ability to comprehensively learn billing regulations for children placed in residential care to include OCFS, Medicaid and OASAS billing guidelines.
  6. Ability to develop Excel program spreadsheets for tracking and development of support documentation for general ledger records when necessary.
  7. Miscellaneous accounting/administrative duties: This position will involve day to day interaction with employees and administrative staff. When necessary the following will be required and is not limited to: Writing correspondence, responding to information inquiries, file system maintenance.
  8. Adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York State Office of Family and Children’s Services.
  9. Other duties as deemed necessary and appropriate to promote the continued operation and direction of the Accounting Department as directed by the Business Manager and/or Executive Director.

DEPARTMENT:           

Accounting     

SUPERVISED BY:         

Chief Fiscal Officer; Assistant Chief Fiscal Officer

MINIMUM QUALIFICATIONS:         

  • One year experience in a residential outpatient program serving troubled youth High School Diploma or equivalent (copy required at date of hire)
  • Physical and TB Test (required within one month of date of hire)
  • Valid NYS Driver’s License (copy required upon at date of hire)

PREFERRED QUALIFICATIONS:      

AAS Degree in related field

HOURS:                                              

Monday-Thursday 1:00 pm-9:00 pm

DUTIES AND RESPONSIBILITIES:

  1. Co-facilitate treatment groups and develop thematic group curriculum as needed.
  2. Develop, organize, and implement program structure, expectations, policies, and protocols.
  3. Supervise clients in the day to day routines and structure of the program.
  4. Develop and supervise appropriate recreational and educational programs for clients.
  5. Provide clients with individual tutorial assistance during a structured study hour.
  6. Transport clients to and from the program site on The William George Agency campus.
  7. Provide input into treatment team meetings for the planning of each client’s treatment goals and objectives.
  8. Help implement each client’s individual treatment plan.
  9. Serve as a positive role model for clients by engaging in activities productively.
  10. Ensure that clients adhere to all behavioral expectations, rules, and standards of conduct established for the program.
  11. Behavior management of clients and crisis intervention where appropriate including physical restraint and life space interview.
  12. Adhere to all rules, regulations, policies, and philosophy of The William George Agency and The New York State Office of Children and Family Services.

DEPARTMENT:         

Therapeutic  After-school Program

SUPERVISED BY:      

Program Director

MINIMUM QUALIFICATIONS:            

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Physical and TB Test (required within one month of initial hire date)
  • Valid NYS Driver’s License (copy required upon initial hire date)
  • Professional Cooking Experience

PREFERRED QUALIFICATIONS:           

Degree and/or courses in related field

HOURS:                                               

Forty hours per week, shift determined by Food Service Director

OBJECTIVES OF POSITION:

  1. To prepare and serve food in a tasteful, eye-appealing, nutritious and sanitary manner to the residents and staff.
  2. To supervise and teach good work habits to residents assigned to the food preparation program.
  3. To provide a positive role model for residents in the care of The William George Agency.

PHYSICAL REQUIREMENTS:

  1. Be able to lift at least 50 pounds.
  2. Required to tolerate prolonged periods of standing and walking.
  3. Be able to walk down and climb stairs.
  4. After Restraint Training, be able to restrain residents if necessary.

DUTIES AND RESPONSIBILITIES:

  1. Prepare and serve meals, as required by menu.
  2. Supervise and know the whereabouts of residents assigned to work in the kitchen area and report out of program residents immediately to the Support Team.
  3. Evaluate resident’s performance daily using the Daily Level System Evaluation sheets in accordance with published guidelines and individual goals.  Give daily sheets to the Dining Room Attendant for consolidation.
  4. Prepare written Incident Reports of critical incidents and give them to the Director of Food Services.
  5. In the absence of resident workers, be able to accomplish all required work promptly.
  6. Pull items from the freezer and defrost as required to support menu.
  7. Clean all equipment and pots and pans used to prepare meals and report any maintenance problems.
  8. Ensure knives are locked up when not being used.
  9. Follow cleaning schedule as determined by the Director of Food Services.
  10. Wear proper uniform, hair restraint, and practice sanitation standards as required by Federal, State, and County health regulations.
  11. Follow closing checklist as determined by the Director of Food Services.
  12. Perform other duties as assigned by the Director of Food Services.
  13. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency.  This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety-related training.
  14. Adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services.

DEPARTMENT:           

Food Services

SUPERVISED BY:         

Director of Food Services

MINIMUM QUALIFICATIONS:

  • Current NYS Registration for RN (copy required upon initial hire date)
  • Valid New York State Drivers License (copy required upon initial hire date)
  • Physical and TB Test (required within 1 month of initial hire date)

PREFERRED: 

  • Experience with adolescents

HOURS:          

  • 40 hour work week
  • Must be flexible to meet the needs of the program

POSITION OBJECTIVES:

  1. To provide high quality nursing care and health education to the residents of The William George Agency.
  2. To provide continuing education to staff concerning OSHA regulations.
  3. To oversee medication administration in the cottages.
  4. To develop health/safety related issues of the residents and staff.
  5. To participate in development of health care policy for The William George Agency.
  6. To oversee the Hepatitis B vaccine program for staff.

DUTIES AND RESPONSIBILITIES:

  1. Assist the Medical Director and Nursing Supervisor in timely review of policies, procedures and protocols for medical and nursing care at the clinic.
  2. Maintain documentation in a medical record for each child at The William George Agency in accordance with established practices and NYS OCFS regulations.
  3. Conduct appropriate medical and health examinations as directed by Medical Director or stipulated by NYS OCFS regulations.
  4. Provide appropriate nursing and medical care to the children who have health related complaints and make appropriate referrals as necessary.
  5. Ensure that Cottage Director and Manager are informed of the health needs of each child in their care.  
  6. Attend cottage meetings to discuss health care issues as needed or at request of Cottage Director or Manager.
  7. Directly supervise and maintain medication logs prescribed by the physician and psychiatrists in accordance with established medical practices and NYS OCFS regulations.
  8. Conduct medication classes for cottage staff to include:
    1. The 5 rights of medication administration
    2. Correct documentation/charting of medication administration
    3. Familiarize direct care staff with side effects of specific medications
    4. Review injury/illness protocols
    5. Correct protocol and documentation of medication errors
    6. Maintaining communication with Cottage Manager/Director
  9. Attend 30 day treatment meeting, planning conferences and cottage meetings as possible. Prepare written health summaries as needed.
  10. Conduct OSHA classes on blood borne pathogens for staff as needed and maintain written records.
  11. Offer Hepatitis B Vaccine program, including education of staff and administration of vaccine; maintain written records of administration or declination of Hepatitis B Vaccine.
  12. Assist in staff physical exams to include BP, PPD and maintain written records for medical clinic/personnel.
  13. Perform tasks as assigned by supervising nurse to ensure optimum functioning of the clinic.  These tasks include, but are not limited to:
    1. Maintaining inventory of medical supplies/equipment
    2. Ordering supplies/equipment as needed
    3. Routine housekeeping duties to maintain building
    4. Submitting repair orders and requisitions for supplies as needed
    5. Scheduling of residents/staff to see physician as needed
    6. Scheduling off-campus appointments for dental visits
    7. Scheduling/transporting residents to medical trips as ordered by physician. Staff nurse must use WGA vehicle (except for special circumstances).
    8. Provide health related counseling and education to residents
  14. Monitor children at meals and in school for medication administration and health assessments.
  15. Draw blood work as ordered by physician using standard medical practices and OSHA guidelines.
  16. Procure, maintain and update immunization records for each resident at The William George Agency.
  17. Following standard orders, assess and treat medical conditions as needed, making proper referrals.
  18. Staff nurses will be available to AOD via Agency issued cell phone 24 hours/day. Cell phone call will rotate among staff.  Written record will be kept of calls and transcribed to medical charts in a timely fashion.
  19. Perform other duties as assigned by the Medical Director or Nursing Supervisor.
  20. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  21. Adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York State Office of Children and Family Services.

POSITION LEVEL: 

Responsible to the Medical Director and Supervising Nurse.

MINIMUM QUALIFICATIONS:

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Physical & TB Test (required within 1 month after initial hire date)

PREFERRED:

  • BS or AAS Degree in Related Field
  • Previous Child Care Experience

POSITION LEVEL:

Responsible to the Cottage Manager

HOURS:

  • 40 hours per week
  • Must be flexible to meet the needs of the program

POSITION OBJECTIVES:

  1. To help create and maintain a healthful, safe and therapeutic environment for the children in the cottage(s)
  2. To help implement each child’s individual treatment goals.
  3. To provide positive role models for children in the care of the Agency.
  4. To ensure that the basic psychological needs of the children for nurturance, structure and counseling are met.

RESPONSIBILITIES OF THE JOB

  1. Know the whereabouts of children assigned to the cottage at all times. Supervision of the cottage environment as it pertains to knowing the whereabouts of each youngster at all times is an essential job responsibility of the Youth Care Specialist. Report missing children immediately to the Administrator on Duty or Cottage Manager.
  2. Must be able to perform physical intervention (restraints) if necessary to protect the well-being of residents.
  3. Provide input to treatment team meetings for the planning of each child’s treatment goal(s) and techniques.
  4. Help implement individual treatment plans with each child.
  5. Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values.
  6. Instruct, guide and assist children in the follows areas:
    1. Organization and care of clothing and personal belongings
    2. Selection and coordination of dress
    3. Personal health, grooming and hygiene
    4. Personal habits and conduct
    5. Social conduct and interaction in the cottage and the William George community
    6. Constructive use of leisure time
    7. Maintenance of clean and neat rooms and shared cottage facilities
    8. Money management
    9. Eating and sleeping habits
    10. Study habits
  7. Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline. Be where children are (during waking hours), walk with them to and from Ewald Dining Center for meals, and other program activities, (e.g. school) so as to provide ego support.
  8. Help children abide by the established cottage rules and the Agency policies and procedures
  9. Provide support to children in crises through the use of therapeutic crisis intervention techniques, including the use of physical restraint and life space interviews. Please note that therapeutic physical restraint may be used only after a child care worker has received specific training in this area at the Agency.
  10. Supervise and help children in the performance of house jobs.
  11. Inventory and mark clothing and personal belongings of children.
  12. Collect and store clothing and belongings of children who are absent without leave (AWOL).
  13. Supervise children’s manners and behavior during meals at Ewald Dining Center.
  14. Be informed about the health needs of the children, and administer medications according to the directions of the Health Services Department.
  15. Store medications in the locked areas and cabinets provided in each cottage.
  16. Refer children to the Health Services Department for all medical problems and for examination and treatment by the nurses and physician
  17. Participate in, and supervise children at campus recreational activities.
  18. Evaluate children’s performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress.
  19. Prepare written incident reports on critical incidents and forward them to the Cottage Manager.
  20. Participate in the Unit/Cottage meeting, providing pertinent observations to the Cottage Manager.
  21. Transport children to off campus appointments and for travel home as assigned.
  22. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  23. Perform other duties assigned.
  24. To adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York State Office of Children and Family Services.